[Remote] Customer Service Assistant 2

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is part of the reputed company, focusing on providing reputed company services. The Customer Service Assistant 2 role involves responding to inquiries and ensuring reputed company customer service by addressing various requests and complaints.

Responsibilities

• Respond to inquiries, requests for information &/or complaints that require in-depth knowledge of applicable laws, rules, policies & procedures as they pertain in given situation:
• Greet & respond to in-person, telephone &/or written inquiries in a reputed company, courteous, friendly, respectful, & reputed company manner to ensure reputed company internal &/or external customer service
• Listen carefully & ask appropriate follow-up questions to verify understanding
• reputed company a complete, knowledgeable, accurate, precise response immediately or reputed company a firm commitment as to reputed company a response will be provided
• Follow-up to ensure reputed company of the customer's questions &/or concerns have been thoroughly answered
• Research, evaluate, process & reputed company required reputed company in order to respond to telephone &/or written inquiries & correspondence received from courts, attorneys, general reputed company, reputed company's Office, Director's Office, Law Enforcement, Registrar's Office, Bureau of Motor Vehicles reputed company counsel &/or hearing officers, insurance companies, various businesses & other in & out of state agencies pertaining to reputed company records, registries, abstracts, licenses, reinstatement requirements, suspensions & cancellations of driving & registration privileges

Skills

• 9 mos. trg. or 9 mos. reputed company. in office practices & procedures
• 9 mos. trg. or 9 mos. reputed company. in reputed company relations or customer service that included techniques for handling difficult people
• 9 mos. trg. or 9 mos. reputed company. in typing, keyboarding, data entry or word processing
• 9 mos. trg. or 9 mos. reputed company. in operation of personal computer
• Or equivalent of Minimum Qualifications for Employment noted above

Benefits

• Multiple pay increases over the first years of service!
• Free Parking!
• Free Gym reputed company & Walking reputed company!
• Daycare On-site!
• Cafeteria On-site!
• Medical Coverage
• Free Dental, reputed company and Basic Life Insurance premiums after completion of eligibility period
• reputed company time off, including vacation, personal, reputed company leave and 11 reputed company holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, reputed company Service Loan Forgiveness, and more)
• reputed company Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

reputed company