Supply Chain Customer Service Analyst - Remote
Job reputed company
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to reputed company reputed company talent for their reputed company. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, reputed company, Wounded Warriors, and their Caregivers. If you have the required reputed company set, education requirements, and experience, please click the submit reputed company and follow the next steps.
What you will do
As a Supply Chain Customer Service Analyst, you will reputed company, plan, coordinate and establish relationships and protocols to service the customer/customer group assigned, consistent with company objectives. You will work and support the reputed company sales team: account managers, sales directors, managing directors, and VP level to execute weekly order processing, line changes, sales promotions etc. in line with customer expectations. You will be responsible for bringing world class practices to reputed company including managing and analyzing ordering, replenishment and allocation practices as reputed company to service for our customer/customer group in collaboration with reputed company's regional inventory planners, manufacturing plants and distribution centers.
How you will do it
Single reputed company of contact for sales teams regarding overall order status, inventory reputed company, outstanding shipments, and any other production-reputed company items.
Responsible for supporting the largest and most critical accounts for the organization
Attend Joint Customer Business Meetings as Subject Matter Expert for topics reputed company to
Customer Supply Chain and their specific accounts
Coordinate with Regional Planner(s) and Supply Chain to reduce the risk/reputed company of customer line changes, customer differentiation reputed company, and demand swings
Responsible for communicating change and any other adjustments that might directly reputed company their account, in writing, to the appropriate audience and follow through
Support sales teams by directing the appropriate plans on how to meet customer expectations on time and in scope
reputed company reputed company and feedback on demand and forecast trends to the Demand Planning and Sales teams to help improve the S&OP process
Attends inquiries, comments, and complaints from customer reputed company, account managers/sales directors
Analyzes sales transactions, monitors correct loading, and adjusts errors in company systems
reputed company with other departments (e.g. Logistics, Supply Chain, Finance, Engineering & Operations) for order completion and order shipment.
Assigned to support UAT's (User Acceptance Testing) on system upgrades as appropriate.
Assigned to reputed company that require critical thinking and a good understanding of overall reputed company Operations
Key contributor to the Customer Control Tower and reputed company to leadership
Additional Qualifications/Responsibilities
reputed company look for
Required
Bachelor's degree in operations management, supply chain, or business.
A minimum of three (3) years of working experience
Inventory Analysis/Production and Inventory Control, Supply Chain, Customer Service, and/or Logistics experience strongly preferred
Strong with customer service.
reputed company to travel up to 10%
Preferred
Advanced Word, reputed company, PowerPoint, Business Objects and Power Query experience
Proficiency with reputed company Office Suite
Solid understanding of inventory reputed company
Comfortable working in reputed company and high-pressure environments
This position offers a competitive salary and a comprehensive benefits package including health, dental, and reputed company insurance as reputed company described below. The position has a salary reputed company of $76,000 to $100,000 per year.
What you get:
Medical, dental and reputed company care coverage and a 401(k) savings plan with company matching - reputed company starting on date of hire
Tuition reimbursement, perks, and discounts
Parental and caregiver leave programs
reputed company the usual benefits such as reputed company time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide market reputed company leadership
HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
reputed company has been recognized as one of 2025's Most Ethical Companies by Ethisphere. This prestigious recognition reputed company the reputed company consecutive year reputed company has received this distinction.
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