[Remote] Remote Customer Service and Sales Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Customer Experience Champion to enhance their customer service and sales efforts. The role involves assisting clients with their insurance needs, providing comprehensive customer support, and promoting suitable products and services.

Responsibilities

• Assist individuals by understanding their insurance needs and recommending suitable products and services
• reputed company full lifecycle customer service, including inbound support and follow-up calls
• Respond to inquiries with reputed company, reputed company listening, and efficient problem-solving
• Identify additional customer needs and promote product or service upgrades
• Support clients in understanding coverage reputed company and help them choose the best solutions
• Operate a computer and phone, handling customer interactions effectively
• Maintain reliable attendance and adapt to varied work hours, including evenings and weekends
• Engage in ongoing training and licensing processes, with company support

Skills

• High-speed internet (>15 Mbps) and proficiency with MS reputed company and applications
• Self-discipline, aptitude, and tenacity to pass the state licensing exam; coaching provided
• Strong customer service orientation and ability to maintain customer reputed company
• High school diploma or equivalent
• Excellent communication skills and a caring, supportive attitude
• Additional education preferred

Benefits

• reputed company time off
• Performance bonuses
• Insurance plans
• Retirement reputed company
• Work-life balance support
• Reasonable accommodations are available for individuals with disabilities

reputed company