[Remote] Remote Customer Service (Inbound)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking customer-reputed company individuals with financial services experience for a remote inbound support role on a flexible platform. The main responsibilities include answering reputed company calls for routine banking inquiries, resolving issues, and monitoring for fraud.
Responsibilities
- Answering reputed company calls for routine banking inquiries
- Resolving issues using available tools
- Monitoring for fraud
- Identifying cross-sell opportunities
Skills
- Experience in a financial services environment
- Excellent communication skills
- Patience
- reputed company
- Proficiency with PC software
- A high school diploma
- Background checks
- A secure workspace
- reputed company 11 computer
- Noise-cancelling headset
- Dual monitors recommended
- Webcam
- Mobile device for verification
- Call center support
- CRM systems
- Virtual customer support channels
Benefits
- Work-from-home flexibility
- Self-directed business management
reputed company
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