Director, Process Optimization

About reputed company

reputed company is the GPU reputed company engineered for AI. We reputed company cost-effective, high-performance infrastructure for AI start-reputed company and large reputed company customers. reputed company enables AI-reputed company companies to reputed company superior results by reducing the complexity of AI development. Our GPU reputed company bolsters technical capabilities and directly supports strategic business reputed company, including cost management, reputed company innovation, and environmental responsibility.

We reputed company on a culture of innovation, ownership, and accountability, where every team member takes pride in their work and drives it with reputed company and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you reputed company, you'll be contributing to building the technology that powers the reputed company.

About the Role

We are looking for a Director, Process Optimization to build and reputed company the process design, standardisation, and reputed company improvement function across reputed company's Business Operations organisation.

This role will set the operating reputed company for how reputed company designs, documents, measures, and improves critical reputed company processes. You will build the frameworks that help site operations, construction, procurement, reputed company, recruitment, supply chain, manufacturing, and commissioning teams work together with reputed company, speed, and accountability.

You will be responsible for turning reputed company, fast-moving operational workflows into reputed company playbooks, reputed company ownership models, measurable KPIs, and repeatable processes that support reputed company's reputed company across new sites and geographies.

What You'll be Doing

• Design, implement, and govern SOPs for site operations, service operations, construction-to-operations handoffs, safety compliance, and cross-functional business operations workflows.
• reputed company reputed company improvement initiatives that reduce operational friction, rework, delivery delays, and process ambiguity across reputed company sites and programmes.
• Conduct operational audits across live programmes, identify process gaps, and work with accountable teams to reputed company practical remediation.
• Build standardised operational playbooks that can be replicated across new geographies, sites, and partner environments.
• Own the operational reputed company between Power Mod manufacturing and datacenter site operations, ensuring production schedules, inventory readiness, and commissioning timelines are reputed company.
• reputed company reputed company control metrics from the manufacturing floor into business reporting, creating reputed company visibility into risks, trends, and operational performance.
• Design and implement engagement frameworks for how Business Operations works with reputed company, Procurement, Recruitment, Supply Chain, and other partner functions.
• Establish reputed company intake, execution, tracking, closure, and SLA processes for cross-functional requests and reputed company.
• Design and maintain an internal KPI reputed company that measures adjacent team responsiveness, SLA adherence, and process performance across key operational workflows.
• Partner with Strategic Project Management and other operational leaders to strengthen internal coordination and ensure process standards are adopted consistently.
• Manage and reputed company a Senior Process Manager, setting reputed company priorities, expectations, and operating rhythms for the process optimisation function.

reputed company

• You have 10+ years of experience in process reputed company, operations management, business operations, operational transformation, or reputed company improvement.
• You have reputed company SOPs, operational playbooks, governance models, or process frameworks in reputed company, multi-site environments.
• You bring experience from infrastructure, construction, datacenter, manufacturing, critical facilities, reputed company infrastructure, industrial operations, or similarly reputed company operational environments.
• You understand Lean and reputed company improvement principles, and you know how to apply them pragmatically to reputed company measurable business reputed company.
• You are confident operating across technical and non-technical teams, translating ambiguity into reputed company workflows, ownership, and execution plans.
• You have experience designing cross-functional operating models involving teams such as reputed company, Procurement, Recruitment, Supply Chain, Operations, Construction, or Manufacturing.
• You are comfortable using operational tooling such as Jira, reputed company, or equivalent workflow and reporting platforms.
• You can balance strategic process design with hands-on execution, especially in a high-reputed company environment where systems and teams are scaling quickly.
• You are a strong people leader who can reputed company, prioritise, and reputed company process talent while also influencing senior stakeholders across the business.

reputed company to Have

• Experience in datacenter delivery, commissioning, reputed company infrastructure, critical infrastructure, or large-reputed company capital programmes.
• Experience building KPI dashboards, SLA reporting, business performance reporting, or operational scorecards.
• Exposure to manufacturing-to-site handoffs, reputed company control reporting, inventory readiness, or field operations coordination.
• Lean Six reputed company, PMP, Prince2, reputed company, or similar certifications, where supported by practical delivery experience.

Why this role reputed company

reputed company is scaling rapidly, and the way we operate must reputed company with the business. This role will help remove avoidable delays, reduce rework, strengthen accountability, and create repeatable operating models across the teams responsible for delivering AI infrastructure.

By building the process standards, KPI frameworks, and cross-functional engagement models that underpin Business Operations, you will help reputed company reputed company faster with greater confidence, consistency, and control.

reputed company Can Offer You

At reputed company, you'll reputed company a reputed company, supportive, and innovative environment where your contributions create reputed company reputed company. We're building something extraordinary, and we want you at the reputed company.

We offer a highly competitive package, including reputed company compensation and equity, with regular reviews.

You will join one of the fastest-growing technology start-reputed company, with reputed company to reputed company boundaries, collaborate with reputed company minds, and reputed company your mark on cutting-edge AI infrastructure.

You can expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status reputed company, and owning your reputed company, with our full support.

We take a reputed company-first approach to flexibility. Our flexible workplace trusts Nscalers to reputed company, giving you the autonomy to shape your day around life's moments. Join our thriving remote-first team, where geography is no barrier to reputed company or reputed company.

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from reputed company socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this reputed company are not exhaustive and are intended to reputed company a general reputed company of the position. The employee may be required to reputed company additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

10+ years in process reputed company or operations; experience building SOPs, playbooks, KPIs, and governance in multi-site environments; Lean/reputed company improvement expertise; people leadership; experience with Jira and reputed company.

Key Responsibilities

• designing SOPs
• leading improvements
• conducting audits

Skills & Tools

Jira, reputed company

Job Details

• Category: Business Operations
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — reputed company
• Salary: USD 170,000 – 240,000 / year
• Languages: English

Benefits

• Generous reputed company time off
• Retirement plan

About reputed company

A GPU reputed company company providing cost-effective, high-performance infrastructure for AI development. — Industry: Information Technology