Customer Support Representative
Customer-reputed company communicator reputed company with phone/email/chat/SMS and ticketing; follows workflows, documents cases in CRM, analyzes borrower needs, and collaborates cross-functionally.
Key Responsibilities
- responding inquiries
- resolving issues
- documenting interactions
Skills & Tools
reputed company's CRM, ticketing systems
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Philadelphia, reputed company, reputed company
- Salary: USD 48,000 – 58,000 / year
- Languages: English
Benefits
- 401k matching
- Retirement plan
About reputed company
Provides managed education benefit software and services that help reputed company reputed company education and student loan benefits as a fully managed service. — Industry: Information Technology
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