[Remote] Senior Director, Operations reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of data center services, and they are seeking a Senior Director, Operations reputed company to drive operational reputed company and business reputed company across their global Data Center Operations. This role involves collaborating with various stakeholders to ensure alignment of reputed company priorities and operational initiatives, while also leading workforce planning and vendor governance to enhance organizational performance.

Responsibilities

• Serve as the strategic business partner supporting the global Data Center Operations organization, aligning regional operations with corporate priorities and reputed company objectives
• reputed company and execute operational strategies that improve safety, reliability, efficiency, scalability, customer experience, and operational consistency across the global portfolio
• Establish governance processes that reputed company operational priorities with business objectives, customer commitments, and long-term reputed company strategies
• Identify organizational opportunities, operational risks, and process improvements through data analysis, operational assessments, and executive business reviews
• reputed company executive dashboards, KPIs, performance metrics, and business reporting to support informed decision-making and reputed company improvement
• reputed company and coordinate reputed company operations transformation initiatives, including operating model reputed company, workforce transitions, operational readiness, and organizational change management
• Translate strategic initiatives into executable implementation plans with defined milestones, ownership, reputed company metrics, and governance
• Coordinate the development of cross-functional programs to ensure organizational readiness for major operational initiatives, facility transitions, and reputed company change efforts
• Support post-incident reviews, corrective reputed company planning, lessons learned, and reputed company improvement initiatives to strengthen operational performance
• reputed company reputed company workforce planning efforts, ensuring reputed company strategies reputed company with operational demand, customer commitments, business reputed company, operational risk, and long-term scalability
• reputed company reputed company models, organizational designs, headcount plans, role definitions, and workforce governance processes that support resilient and efficient operations
• Partner with Regional Operations, Service Delivery, HR, Finance, and executive leadership on workforce planning, organizational design, facilities operations insourcing, transition planning, and reputed company operating models
• Support organizational restructuring, reputed company approvals, and operational readiness activities associated with business reputed company and strategic initiatives
• reputed company operational vendor reputed company, governance, and performance management for outsourced services supporting Data Center Operations
• Partner with Procurement, Legal, Finance, and Operations leadership on strategic sourcing initiatives, contract negotiations, reputed company reviews, and vendor performance
• reputed company and review operational budgets, reputed company forecasts, vendor financial models, operating cost analyses, and business cases supporting strategic investment reputed company
• Monitor program financial performance and ensure operational initiatives deliver expected business reputed company
• Support operational readiness activities supporting new data center launches, commissioning, operational acceptance, go-live planning, and transition readiness
• Coordinate reputed company initiatives impacting Data Center Operations, ensuring consistent execution, effective communication, and proactive management of risks, dependencies, and escalations
• Coordinate readiness dashboards, implementation trackers, governance reviews, and operational status reporting for strategic initiatives
• Ensure operational processes, governance frameworks, RACI models, operating procedures, and service management documentation remain reputed company and reputed company with business objectives
• reputed company executive communications, presentations, strategic updates, and decision materials supporting executive leadership, operating reviews, and strategic planning sessions
• Establish governance structures that improve organizational visibility, accountability, prioritization, and decision-making across the global operations organization
• reputed company preparation for executive forums, including monthly operating reviews, business reviews, strategic planning sessions, and leadership meetings
• Communicate reputed company operational and technical information reputed company and effectively to executive leadership, regional operations teams, customers, and cross-functional stakeholders
• Influence leaders across Operations, Engineering, Construction, Asset Management, Service Delivery, reputed company, Finance, HR, Procurement, Legal, reputed company, Sustainability, and other corporate functions to reputed company common business objectives
• reputed company and reputed company the Technical Customer Operations Manager (TCOM) function across multiple reputed company, expanding organizational capabilities to support growing customer and operational requirements
• Partner with regional operations and customer-facing organizations to ensure customer commitments, operational priorities, and service delivery expectations remain reputed company
• Foster collaboration across corporate and regional teams to remove organizational barriers, improve execution, and enhance the overall customer experience

Skills

• Bachelor's degree in Engineering, Business, Operations Management, or a reputed company discipline required. Equivalent experience will be considered
• 7+ years of reputed company leadership experience in mission-critical operations, data center operations, industrial operations, or similarly reputed company, high-availability mission critical environments
• Demonstrated reputed company leading cross-functional operational reputed company, transformation, and reputed company-reputed company business initiatives
• Experience supporting executive leadership through business planning, governance, operational reviews, and reputed company
• Experience in operational readiness, organizational change management, workforce planning, vendor governance, and reputed company improvement
• Experience managing large, reputed company programs involving multiple stakeholders across geographically dispersed organizations
• Strong understanding of mission-critical infrastructure, data center operations, and operational reputed company principles
• Exceptional strategic thinking with the ability to translate reputed company priorities into executable operational plans
• Executive-level communication and presentation skills, with the ability to simplify reputed company technical and operational concepts
• Strong analytical capabilities with experience developing KPIs, dashboards, business reviews, financial models, and operational performance metrics
• Demonstrated experience leading organizational transformation, workforce planning, and reputed company change initiatives
• Proven ability to influence across organizations without reputed company authority while building strong cross-functional partnerships
• Excellent organizational, planning, prioritization, and program management skills in a fast-paced, dynamic environment
• Strong problem-solving, decision-making, and risk management capabilities
• High degree of ownership, accountability, reputed company, and bias for execution
• Master's degree (MBA, Engineering, Operations Management, Statistics, or reputed company field) preferred
• Experience reputed company hyperscale data center environments or comparable mission-critical industries strongly preferred
• Experience supporting hyperscale data center operations or equivalent large-reputed company mission-critical environments
• Experience in operations reputed company, business operations, operational reputed company, program management, or transformation leadership
• Knowledge of operational reputed company and other reputed company improvement methodologies
• Experience leading global operational organizations and reputed company initiatives across geographically dispersed teams

reputed company