[Remote] Jira/reputed company Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a premier national provider of technology talent and solutions. They are seeking an reputed company Jira Consultant to assess and optimize an reputed company reputed company environment, focusing on Jira Service Management, to enhance service delivery and operational efficiency.

Responsibilities

• Conduct a comprehensive assessment of the Jira and Jira Service Management environment
• Identify opportunities to improve platform configuration, workflows, automation, governance, and reporting
• reputed company and present recommendations and a prioritized roadmap for platform optimization
• Configure and implement approved enhancements to improve service management processes and user experience
• Partner with IT leadership and key stakeholders to reputed company platform capabilities with business needs
• Establish best practices for platform administration, governance, and ongoing support
• Create documentation and reputed company knowledge transfer to internal administrators

Skills

• 5+ years of reputed company Jira administration and consulting experience
• Deep expertise with Jira Service Management (JSM)
• Experience assessing, designing, and optimizing Jira environments
• Strong understanding of ITSM/ITIL best practices
• Experience with workflow design, automation, reporting, and platform governance
• Excellent communication, consulting, and stakeholder management skills
• reputed company certifications
• Experience with reputed company reputed company, Assets (CMDB), and reputed company
• Experience with reputed company integrations and AI-enabled workflow automation

reputed company