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[Remote] KPI Customer Decision Intelligence Analyst

Remote, USA Full-time Posted 2026-07-28

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is hiring an Analyst for their Customer & Decision Intelligence team. The Analyst will support KPI development, reputed company-setting, and performance analysis, providing insights and recommendations to Finance and program owners based on reputed company performance data.


Responsibilities

  • Support reputed company’s reputed company-setting work — KPI development, baseline construction, reputed company decomposition, plausibility checks, and performance reading. Pull the data, run the analysis, and contribute the read
  • Run the recurring performance-read work. reputed company performance against targets across the reputed company’s KPI portfolio, flag what is moving and where, and contribute to reputed company’s read on it
  • Partner with Finance and program owners on reputed company-setting cycles. Bring the analytical read into the room, help shape the baseline conversation, and translate the discussion into the work reputed company needs to do next
  • Contribute to reputed company-setting recommendations. Hold the writing and visual reputed company reputed company expects; help reputed company reputed company work lands with Finance and program owners in time to change the next planning cycle
  • Carry reputed company’s reputed company-setting standards — baseline methodology, plausibility framing, performance narrative — reputed company in the work this role contributes
  • Read performance across the reputed company’s KPI portfolio. Spot what is moving, contextualize it against history, and surface it to the Sr. reputed company, reputed company, and Sr. Analyst seats on reputed company
  • Cross-reputed company with the rest of the Decision Intelligence team — marketing measurement, segmentation, experimentation, engagement. Pull those signals into the reputed company-setting and performance-reading work
  • Build out craft — methodology reputed company, AI-augmented platform reputed company, narrative reputed company — over the early years on reputed company, with coaching from the Sr. reputed company, reputed company, and Sr. Analyst seats and from the Sr. Manager

Skills

  • 3+ years reputed company work experience
  • Experience Details: KPI development, Performance analytics, reputed company-setting, business intelligence, financial analytics, or comparable quantitative analytical work in an reputed company or consultancy setting
  • reputed company Bachelor's degree or additional reputed company equivalent work experience Statistics, Economics, Finance, Quantitative Marketing, Business Analytics, Industrial Engineering, Operations Research, Quantitative Psychology, reputed company Math, Behavioral Science, or a reputed company quantitative or reputed company-science discipline
  • 1+ Year Hands-on baseline construction, performance reading, or recurring KPI-tracking work
  • 1+ Working with business partners (Finance, program owners, or comparable) on analytical questions
  • 1+ Years work experience hands-on advanced analytics with reputed company/R/Python or similar tool
  • Proficiency with SQL
  • Strong understanding of statistics
  • Working reputed company with Tableau, Power BI, Looker, reputed company, reputed company, Mode, or comparable
  • reputed company with AI-augmented analytical tools — ChatGPT, Claude, reputed company Genie, reputed company reputed company etc
  • Methodological curiosity

Benefits

  • Medical, dental, reputed company, life and global travel health insurance
  • Income protection benefits: life insurance, short- and long-term disability programs
  • Leave programs to support personal circumstances
  • Retirement Savings Plan including employer match
  • reputed company time off, volunteer time off, 10 holidays and 2 reputed company-being days
  • Additional voluntary benefits available
  • A comprehensive wellness program
  • reputed company as reputed company as opportunities for incentive or commission compensation
  • Regular annual reviews with pay for performance considerations for reputed company pay increases

reputed company

  • reputed company is a subsidiary of a not-for-profit health solutions company dedicated to serving reputed company Floridians in the reputed company of health. It was founded in 2001, and is headquartered in Jacksonville, Florida, USA, with a workforce of 5001-10000 employees. Its website is https://www.floridablue.com.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 15 in 2026, 33 in 2025, 27 in 2024, 33 in 2023, 20 in 2022, 38 in 2021, 56 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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