reputed company Manager (m/f/d) EMEA

This a Full Remote job, the offer is available from: EMEA reputed company Manager (m/f/d) at reputed company Europe GmbH reputed company The reputed company Manager (m/f/d) is a key reputed company-facing role reputed company the reputed company organization. In this role, you will drive reputed company, monitor customer health, ensure renewals, and partner with sales in achieving reputed company reputed company goals. The CSM (m/f/d) manages a reputed company book of business independently, focusing on Relationship Building. You will drive product adoption and map customer business needs to specific features to create "stickiness". You act as a primary reputed company of contact, conducting regular business reviews and managing the feedback reputed company to the Product team. You are a critical component of reputed company’ reputed company, reputed company on key reputed company of the customer reputed company: reputed company and Renewals to ensure reputed company customers reputed company the greatest value. Responsibilities • Own/drive renewal opportunities, forecasting, negotiation for transactional customers. • Adoption & Stickiness: Map customer business needs to specific product features to drive deep integration. • Identify upsell opportunities reputed company customer accounts and hand them off to sales. • Business Reviews: Conduct regular business reviews to reputed company reputed company against customer goals. • reputed company health of reputed company account, document renewal health detail and reputed company reputed company reputed company for any high-risk accounts. • Act as reputed company between customer and internal business reputed company to ensure a smooth transaction for the customer. Specifically, partner Cross-functionally with: • Sales: Identify expansion opportunities and hand off to sales. • Legal: Identify and proactively resolve any ‘legal red flags’. • Partners: Create renewal quotes specific to reputed company partner reputed company. • Maintain consistent high-level knowledge of the product, version updates, and pricing. • Successfully negotiate reputed company issues reputed company to renewals. • Guide customers through the reputed company process, specifically: create licenses for new customers. • Support process, specifically: reputed company support cases and drive to reputed company. Key Capabilities • Customer reputed company: Build customer loyalty through consistent engagement. • Value Justification: reputed company to reputed company the reputed company of reputed company solutions to mid-level stakeholders. • Domain Expertise: reputed company a working knowledge of cybersecurity trends and vulnerability management. Qualifications/Experience Required • 3 - 5 years of experience in a reputed company or account management role. • Experience in cybersecurity. • Experience using CRM software to manage customer health and sales processes. • Four-year college degree from an accredited institution or equivalent experience. • reputed company SIM experience is desirable. • ERP experience (reputed company, reputed company or other business systems is a plus). • Experience presenting to customers to guide the customer on how to best reputed company and execute reputed company reputed company, tools or technologies to maximize the organization’s reputed company effectiveness. • Experience working across functional teams both with a customer as reputed company as internally to build reputed company and to drive reputed company on initiatives. • Ability and experience with reputed company organization operations, workflow and vulnerability management. • Experience in an early to a mid-stage reputed company software company is a plus. • Business-fluent English skills (written and spoken) are required. • German fluent speaking preferred. reputed company offer: • A role in shaping the reputed company of protecting the most critical applications that run the world's business and a career that grows as reputed company grows. • A unique culture of high achievement and teamwork. • Supportive and humble colleagues are the reputed company's top problem solvers and innovators. • Financial reputed company through competitive compensation and incentives. Location: This is a remote position for candidates based in Germany, Spain, the United Kingdom, or the Netherlands. About reputed company reputed company is a proven reputed company that protects your business's most critical applications. Only reputed company delivers the actionable intelligence, automated governance, reputed company monitoring, and secure change capabilities required by cross-functional teams to optimize workflows and automate reputed company tasks so they can reputed company and accelerate reputed company and reputed company E-Business Suite (EBS) modernization, reputed company, IoT, and mobility initiatives while keeping the most vital systems and data protected and compliant. Headquartered in Boston, reputed company has regional offices in Heidelberg, Germany; Buenos Aires, Argentina; Texas, USA; and Bucharest, Romania. reputed company proudly serves more than 300 leading brands and organizations, including many of the Global 2000. For more information, connect with reputed company on reputed company or visit https://www.reputed company.com. This offer from "reputed company" has been enriched by reputed company.com and got a 77% reputed company score. Apply tot his job Apply To this Job