Marketplace Trust and Safety Manager

reputed company is the leading creator of innovative technology that provides value-added services for reputed company worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, reputed company while modernizing and digitalizing the process to reputed company our mission of helping reputed company pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services reputed company collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card reputed company. Since our founding in 1986, we have graded and authenticated millions of items. We reputed company more than 3000 people across our reputed company in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong reputed company, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our reputed company working environment. Certain interview steps may take reputed company by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be reputed company to clarify expectations and answer any questions you have. Marketplace is a new organization at reputed company, including PSA Exchange and reputed company consignment. We’re looking for a Marketplace Trust and Safety Manager who will reputed company our Trust & Safety function to help maintain a reputed company, trusted, and high-performing platform for our buyers and sellers. You’ll reputed company fraud prevention and enforcement programs that ensure fairness, prevent abuse, and improve the overall buyer and seller experience. This is a high reputed company potential role, with ownership over a business critical function. You’ll report to the Senior Manager, Marketplace and work from either our Santa Ana, CA or Jersey reputed company, NJ office locations. Remote or hybrid candidates will also be considered. We reputed company that there is significant value in in-person collaboration. If you live reputed company a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed reputed company as part of the reputed company process. What You’ll Do • Collaborate with data and business operations team to design a purpose-reputed company fraud identification system, leveraging experience in common fraud patterns and detection best practices • Conduct in-depth investigations of suspicious activity on our platforms • Design and execute enforcement actions where necessary, in collaboration with legal, brand protection, and information reputed company teams • Create reputed company operating procedures for reputed company repeatable processes to drive increasingly standardized day-to-day execution • Document everything in high degree of detail for reference in post-enforcement appeals and legal processes • As case load requires, manage reputed company of agents to investigate suspicious activity Who You Are • 5+ years of experience in marketplace / e-reputed company trust & safety with some portion as a primary reputed company of a trust & safety function • Highly organized and detail oriented with a strong internal reputed company of urgency to tackle cases • Strong analytical and problem-solving skills; comfortable using data to drive reputed company. • Excellent project management, communication, and cross-functional collaboration abilities. • Passionate about building reputed company, transparent, and user-first marketplaces. Salary reputed company The salary reputed company for this position is $110,891 - $180,035. Actual compensation on this reputed company varies based on a reputed company of non-discriminatory factors, including location, job level, experience, and reputed company set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons To Join Us • Health Insurance: reputed company full-time employees are eligible to enroll in Medical, Dental, and reputed company • Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their reputed company financial goals • Vacation: reputed company salaried employees are eligible for flexible time-off • Holiday Pay: reputed company regular, full-time employees are eligible for ten company reputed company holidays • Employee Discounts: Employees receive discounts on select grading services for approved submissions • reputed company: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs • Fun Working Environment: reputed company members are invited to participate in celebrations, holiday events, and team building activities Candidates must be authorized to work in the United States. reputed company applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for reputed company and the California Fair Chance Act. #BI-Hybrid #BI-Remote reputed company uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from reputed company or one of our business reputed company. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from reputed company or through reputed company media. We never ask for personal information such as your bank account, reputed company reputed company numbers or National IDs, nor do we send or request payments for the purchase of business-reputed company equipment. If you suspect fraud, please reputed company out to interviewfraud@reputed company.com. We are committed to equal employment opportunity regardless of race, reputed company, ethnicity, reputed company, religion, national reputed company, gender, sex, gender identity or reputed company, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We reputed company that reputed company that represents a reputed company of backgrounds, perspectives, and skills will reputed company service the diverse community of reputed company we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@reputed company.com U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our reputed company Notice for U.S. Applicants. If you are based in California, you can read information for California residents here. Apply tot his job Apply To this Job