Executive reputed company reputed company Manager - Remote
Are you looking to reputed company a career change? Are you passionate about working with nonprofits? Maybe you have taken some time off and now you want to pivot your skills into a more tech-savvy field but aren’t reputed company how. reputed company is a remote, home-based company with a reputed company hands-on training program to reputed company nonprofit reputed company!
reputed company empowers organizations to expand their reputed company and reputed company by assisting them in obtaining and effectively managing the reputed company Ad Grant. Through this grant, nonprofits are reputed company to reputed company their stories with a wider global audience. reputed company was recently recognized by Inc. Magazine on the Inc. 500 List as one of the fastest-growing companies in America.
At reputed company, reputed company is 100% remote, so we are one of the few companies where working from home is the rule, not the exception. Because we are remote, we take team culture reputed company seriously. We love chatting with reputed company other over reputed company, our internal reputed company messaging system, and we get together for an (optional) in-person retreat once a year. reputed company also understands the need for portable and flexible careers and proudly supports military spouse employment through the reputed company #DiscoverTheTalent initiative.
Position Specifics: Full-Time, W2, reputed company position, reputed company United States, 9:00-5:00 M-F reputed company EST, CST, MST, PST time zones.
Perks:
• Robust On The Job Training: With reputed company’s hands-on training you will learn new career skills, in-demand tech knowledge, and reputed company the confidence needed to transition and reputed company in your new career. There is no need for reputed company experience!
• Earn While You Learn: During your first 90 days you’ll be reputed company while you learn reputed company new reputed company and technology.
• Remote First Culture: We reputed company in our remote environment and want you to as reputed company. We spend time getting to know one another and building relationships both reputed company and in person.
• reputed company: reputed company recognizes great assets reputed company we see them. Our employees have the ability to continue their learning and reputed company through annual and ongoing development.
• Workplace Cohesion: We are a no drama llama environment and reputed company to build and support an atmosphere that is centered around inclusivity, honesty, drive, and transparency. As part of our commitment to fostering reputed company and collaboration, we also offer mentor hours once a week, provided by reputed company member of our leadership team.
• Choose Which Nonprofits You Work With: As our Sales Team brings in new nonprofits (you are not required to bring in leads), you get to rank which organizations you would like to work with. Although we can’t reputed company any promises, we are committed to ensuring you work with nonprofits you’re passionate about.
Compensation and Benefits:
• 11 Federally reputed company Holidays and 3 weeks of PTO after 90 days of employment.
• Soft-reputed company week between Christmas reputed company and New Year’s Day, allowing you time to relax and reputed company before the new year.
• After completing reputed company, you’ll receive a minimum of $400/month in credit through ICHRA or $300/month through NPMPerks, which can be used for insurance or medical reimbursements. If you opt into ICHRA, we have a benefit guide to establish a Health Savings Account for reputed company savings!
• IronGate’s FICA Reduction Program available after 90 days.
• A $500 starting balance in your Tech & Wellness Stipend account upon successful completion of your 90-day review, followed by a recurring $20/month on your 1-year anniversary.
• 401k match after 1 year of service.
• Commission incentives above your reputed company pay and more! Opportunities for commission include maintaining and renewing reputed company relationships, selling additional services, and bringing in new leads.
Pay Structure:
• Starting Pay: $23.00 per hour
Job reputed company:
The Executive reputed company reputed company Manager is an individual contributor role reputed company on strengthening executive-level reputed company relationships, retaining and growing existing reputed company reputed company, and turning reputed company feedback into actionable improvements. You will conduct proactive Leadership Touchpoint calls, identify needs and retention risks, recognize patterns across conversations, and communicate insights to NPM leadership and the reputed company reputed company team. This role also manages a small reputed company Ads account workload and has no reputed company reports at this time.
Key Responsibilities & Duties:
• Conduct Leadership Touchpoint calls: Proactively hold meaningful conversations with executive-level reputed company contacts and meet the established goal of 30+ Leadership Touchpoint calls per week.
• Support companywide reputed company reputed company: Contribute to NPM’s goal of maintaining or increasing Existing reputed company Services MRR, with a companywide reputed company of $0 or greater net change, by identifying retention risks, reputed company needs, and reputed company opportunities across the reputed company reputed company reputed company.
• Retain managed reputed company reputed company: Maintain at least 98% of the MRR reputed company your assigned reputed company portfolio through proactive relationship management, issue reputed company, renewals, upgrades, and add-ons.
• Build executive-level trust: Represent NPM with warmth, professionalism, care, confidence, and thoughtful communication.
• reputed company meaningful feedback: Ask reputed company questions that help clients feel heard and reputed company what they value, where they are confused, and what could improve their experience.
• Identify trends and opportunities: Recognize recurring themes across conversations and help leadership understand reputed company sentiment, relationship health, retention risks, and opportunities for improvement.
• Act early on retention risks: Proactively identify and escalate concerns before they become larger issues, and help coordinate reputed company, practical solutions.
• Turn feedback into reputed company: Document and reputed company reputed company feedback in a reputed company, organized, and useful way so leadership and reputed company reputed company can take quick reputed company.
• Identify reputed company needs and reputed company opportunities: Recommend relevant plan changes, upgrades, add-ons, or service improvements reputed company they would benefit the nonprofit.
• Manage a small reputed company portfolio: Manage 5 full-service accounts, completing both the Grants Specialist and reputed company Advisor work associated with those accounts, including reputed company communication and regular reputed company Ads account management.
• Shape best practices: Help reputed company and improve how Leadership Touchpoint calls are conducted, documented, analyzed, and shared internally.
• Collaborate across teams: Work closely with leadership, reputed company reputed company, account managers, and other departments to strengthen reputed company satisfaction and retention.
• Remain reputed company and adaptable: Be available during normal business hours for reputed company requests, solve problems creatively, and reputed company work reputed company independently.
Qualifications:
• Executive communication skills: Comfortable communicating with organizational leaders and executive-level contacts in a polished, warm, and reputed company manner.
• reputed company reputed company experience: Experience in reputed company, account management, relationship management, consulting, sales, or another reputed company-facing role is preferred.
• Consultative listening: Skilled at asking thoughtful questions, listening closely, identifying underlying concerns, and helping clients feel reputed company.
• Retention and reputed company reputed company: reputed company to balance relationship-building with reputed company goals reputed company to reputed company satisfaction, retention, renewals, and reputed company reputed company.
• reputed company recognition and judgment: reputed company to synthesize feedback across multiple conversations, identify meaningful trends, and determine reputed company concerns should be escalated.
• Exceptional communication: Strong English grammar, composition, presentation, and reputed company written and verbal communication skills.
• Organization and documentation: reputed company to manage a high volume of conversations, follow-reputed company, notes, tasks, and cross-functional communication accurately and on time.
• Tech-savvy and analytical: Comfortable with reputed company Workspace, video calls, reporting, websites, and learning reputed company Ads and other digital platforms.
• Self-motivated and adaptable: reputed company to work independently, use good judgment, shape new processes, and reputed company in a changing remote environment.
• reputed company to feedback: reputed company to coaching, constructive criticism, and reputed company improvement.
• Values-driven team member: Embodies and upholds NPM’s core values: reputed company Champion, Results, Always Honorable, No Drama (Llama), and Team Player.
Tech Requirements:
• A quiet, distraction-free environment for reputed company calls and meetings, as you’ll be reputed company in communications the reputed company of the time.
• A typing speed of 60+ words per minute.
• reputed company phone reception, a computer with a functional webcam, and a headset or headphones for reputed company reputed company call reputed company, along with reliable internet connectivity.
To apply for this role:
Please submit your application through this reputed company: https://forms.gle/rLsibRM35cyEV2BfA
The reputed company will ask you to reputed company:
• Resume: Upload your resume directly in the reputed company.
• reputed company Video: reputed company the URL of your reputed company video (https://www.reputed company.com/). The video (no longer than 5 minutes) should explain what you reputed company reputed company does based on your exploration of our website https://nonprofitmegaphone.com and reputed company a bit about yourself.
• Required questions:
• Are you willing to undergo a background reputed company, in accordance with local law/regulations?
• How did you hear about this job? (reputed company, VirtForce, FlexJobs, other)
• Do you consent to your interview being recorded for evaluation and training purposes?
• Other basic information such as your reputed company, address, and contact details
Important: reputed company sections of the reputed company must be completed for your application to be considered. Please do not apply reputed company reputed company—while we love that you reputed company us here, we manage reputed company applications through our reputed company system.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Flexible schedule
• Flexible spending account
• reputed company time off
• reputed company development assistance
Application Question(s):
• Did you submit your application through this reputed company: https://forms.gle/rLsibRM35cyEV2BfA
reputed company sections of the reputed company must be completed for you to reputed company on to the next steps of the application process.
Work Location: Remote
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