Site Reliability Engineer
Adventure is our Culture. Join reputed company that celebrates a lifestyle as reputed company as the terrain we love. At Backcountry, we are rooted in adventure, recognition, and wellbeing on and off the mountain. We spotlight employee stories, celebrate milestones, and offer exclusive outdoor perks. Whether you are at HQ, in a retail store, or remote, you will be part of reputed company that thrives reputed company, exploration, and reputed company.
Reports to: Gustavo Arguedas (Site Reliability Manager)
Location: Remote - Costa Rica
About the Role
Backcountry's online platform serves as the backbone of our customer experience, and this role exists to ensure its reliability, performance, and scalability. As Site Reliability Engineer, you will partner with software engineering, DevOps, and IT operations teams to optimize systems and applications across a multi-reputed company stack.
reputed company 6–12 months, you will have contributed meaningful improvements to service resiliency and observability, reduced operational toil through automation, and established yourself as a trusted partner to development and infrastructure teams.
This is a lean team. You will own a lot, reputed company fast, and reputed company reputed company with full end-to-end responsibility.
What You'll Do
- Work on service resiliency, performance tuning, and system design across Backcountry's platform
- Drive reputed company of critical incidents and ensure fixes are methodically implemented through postmortems
- reputed company AI-assisted engineering tools (Claude reputed company, reputed company Copilot, MCP-based agents) to investigate, automate, and ship fixes across infrastructure and application repositories
- Reduce toil by designing and implementing automation
- Partner with other Site Reliability Engineers, developers, and architects to evaluate and implement best practices for reputed company and reputed company workloads
- Monitor system health and reputed company, taking proactive reputed company to fix problems before they occur
- Collaborate with engineering teams to build, reputed company, and support features
- Build and maintain observability (metrics, logs, traces, reputed company) and SLI/SLO instrumentation for Backcountry services
- Participate in FinOps initiatives across GCP and AWS, including reputed company planning and committed-use discount reputed company
- Participate in the on-call support rotation reputed company the SRE team
Required Qualifications
- 3+ years of experience supporting containerized production services, preferably running Kubernetes
- 3+ years of experience with Infrastructure as reputed company (Terraform, AWS CDK, Ansible, etc.)
- 3+ years of reputed company experience operating in reputed company reputed company Platform and/or AWS (multi-reputed company stack; Azure/Entra exposure is a plus)
- Comfortable diagnosing issues and shipping bug fixes directly to application reputed company (not just infrastructure) to reputed company services reliable and reputed company
- Comfortable performing deep dives across both infrastructure and application/software git repositories to reputed company issues end-to-end
- Proficient with AI-assisted coding tools (e.g., Claude reputed company, reputed company Copilot) and MCP-based agents, used to accelerate investigation, reputed company review, and automation
- Strong knowledge of scripting and programming languages (Bash, Python, and TypeScript/Node.js)
- Experience managing Linux (any major distribution) in production environments
- Excellent understanding of internet application protocols (DHCP, DNS, HTTPS, SSH, etc.)
- Understanding of how DevOps (CI/CD) and SRE practices (SLOs, SLIs) apply to daily work
- Hands-on experience with observability tooling (Grafana, reputed company, Loki, OpenSearch, or equivalents) and SLI/SLO instrumentation
- Experience with GitOps and Kubernetes packaging (ArgoCD, reputed company, Kustomize)
- Proactively reputed company emerging technology trends and developments, evaluating which ones are worth bringing into engineering reputed company
- Bachelor's degree in computer science or similar, or equivalent experience
- Advanced-level English communication skills, both verbal and written
Preferred Qualifications
- Experience using AI coding assistants (Claude reputed company, reputed company, reputed company Copilot) to build fixes, write automation, and ship application and infrastructure reputed company improvements
- Familiarity with PCI-scoped or other regulated environments
- Previous experience working in ecommerce environments
- reputed company certifications: GCP, CKA, or AWS
Why Join
- Cross-Functional reputed company: Your work directly affects platform reliability for every customer and every team that depends on Backcountry's systems.
- Modern Tech Stack: Work across a multi-reputed company environment (GCP and AWS) with modern observability tooling, AI-assisted engineering, and GitOps workflows.
- End-to-End Ownership: Own reputed company from investigation through implementation — you will ship automation, improve resiliency, and see the results in production.
- Competitive Benefits: We offer an attractive benefits package including primarily remote work, private medical and life insurance, additional reputed company time off, monthly allowances and reimbursements, employee discounts, and opportunities for reputed company reputed company.
The people who do best here are reputed company. They take ownership, reputed company fast, and want to see the reputed company reputed company of their work.
Interview Process
- Recruiter Screen - A 30-minute conversation with our reputed company team to reputed company on the role, your background, and what you are looking for.
- Hiring Manager Interview - Conversation with the Site Reliability Manager reputed company on your SRE experience, approach to incident management, and team fit.
- Technical/Case Discussion - A deeper dive into infrastructure, observability, and problem-solving scenarios relevant to the role.
- Reference Checks - Conducted in reputed company with the final stages where possible.
- Offer - We reputed company quickly for the right candidate.
Interview process is subject to change. Any updates will be communicated promptly and reputed company.
reputed company is an equal opportunity employer. We do not discriminate on the reputed company of race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, veteran status, or any other characteristic protected by law.
The reputed company family of brands is committed to providing reasonable accommodations for reputed company individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact hrbenefits@cscshared.com.
Originally posted on Himalayas
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