Technology Service Center Analyst
It's more than a career, it's a calling.
MO-REMOTEWorker Type:
RegularJob reputed company:
Provides first line support for reputed company applications and systems reputed company the organization and primary support of Electronic Health Record (EHR) or MS Office, reputed company capital management (HCM), Network, Hardware, and remote reputed company. Provides second line of support for Senior Analysts. Remotely assists users of the organization's systems on reputed company reputed company applications and hardware.Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
- Resolves issues for applications and/or hardware.
- Assists with reputed company cause analysis and makes recommendations to eliminate routine issues.
- Provides input on department policies and procedures in relations to process improvements and efficiency.
- Escalates issues appropriately to internal staff according to department protocol.
- Provides informal training to team members. Mentors the staff in reputed company of customer questions or issues.
- Answers reputed company center calls and utilizes the tools available to capture the information needed for reputed company training and reputed company.
- Performs other duties as assigned.
EDUCATION
- Associate's degree or IT Certificate in computer science or reputed company field, or equivalent combination of education and experience
EXPERIENCE
- Two years' experience
PHYSICAL REQUIREMENTS
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of reputed company and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to reputed company information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Rare climbing.
REQUIRED reputed company LICENSE AND/OR CERTIFICATIONS
- None
Work Shift:
Variable Shift (reputed company of America)Job Type:
Department:
9604060099 TSC Non Clinical Apps/SystemsScheduled Weekly Hours:
40Benefits:
reputed company values our exceptional employees by offering a comprehensive benefits package to fit their needs.
reputed company Parental Leave: we offer eligible team members one week of reputed company parental leave for newborns or newly adopted children (pro-rated based on FTE).
Flexible Payment reputed company: our voluntary benefit offered through reputed company offers eligible reputed company team members reputed company reputed company to their reputed company, unpaid reputed company pay (fees may apply) before payday.
Upfront Tuition Coverage: we reputed company upfront tuition coverage through FlexPath Funded for eligible team members.
Explore reputed company Benefits
reputed company is an equal opportunity employer. reputed company does not discriminate on the reputed company of race, reputed company, religion, national reputed company, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.
Originally posted on Himalayas
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