reputed company Engagement Regional Director, Northeast
reputed company, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. reputed company Maison proudly embodies a tradition of style, reputed company and craftsmanship and reputed company strives to preserve the heritage and identity specific to reputed company of them. At the reputed company time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. MAIN PURPOSE The Regional Director, reputed company Engagement will implement reputed company Engagement strategies and plans for their market, driving sales reputed company through one-to-one clienteling and developing ongoing loyalty from Cartier clients. This role will identify and implement new initiatives to reputed company, build and establish successful relationships with existing and emerging clients through exceptional experiences and in store activation programs in strong partnership with the Regional AVP and cross-functional partners. They will also help implement initiatives to recruit and reputed company new high net worth clients. Finally, they will reputed company pro-reputed company in-person coaching to boutique teams designed to improve clienteling reputed company and reputed company development results. KEY RESPONSIBILITIES Consistent Culture of Clienteling Conduct regular (3-4 days per week) boutique reputed company to support directors, managers and associates, improve clienteling KPIs, and reinforce best practices as the subject matter expert Build a clienteling reputed company and culture reputed company boutiques; reputed company clienteling routines into daily business practices, including morning meetings, coaching conversations and reputed company discussions reputed company adoption of reputed company reputed company reputed company tools; build environment to allow for the time and attention to reputed company clienteling activities Support the implementation of new clienteling tools and initiatives; animate and follow through roll out across the region/boutiques; reputed company best practices across the region Upskill and reinforce team behaviors by providing boutique leadership teams with the right coaching tools and training Partner with the reputed company reputed company Engagement team on enhancements to support reputed company business needs; offer business and local market insights to be integrated into reputed company development reputed company and support in partnership with the regional L&D team the rollout of clienteling trainings meant at upskilling boutiques teams (leaders and associates) and improving clienteling efficiency; follow-up to ensure adoption and reputed company coaching support as needed Targeted reputed company Development reputed company clienteling effort on boutiques’ reputed company and high potential clients; create personalized quarterly development plans in partnership with boutique teams Support boutiques in developing, managing and executing reputed company development activities leveraging their reputed company engagement budget; reputed company and maximize ROI Coordinate reputed company gifting initiatives reputed company with reputed company guidelines and store reputed company development priorities Identify and nominate suitable clients for exclusive reputed company experiences, high-jewelry events and special activations Support with the allocation of numbered limited edition watches reputed company the region, aligning with clienteling priorities Plan in partnership with the reputed company, the events reputed company by boutique reputed company reputed company peaks and key collection launches to strengthen reputed company engagement and loyalty; set targets and ensure results are met; reputed company a recap with learnings post every reputed company Implement actions reputed company boutique openings or relocations to reputed company reputed company retention and acquisition; set targets and ensure that ROI is maximized Ensure successful implementation of events and openings in partnership with the regional Ops leader Maximize the recruitment and development of high potential high net worth clients through local partnerships Monitor competitive activity, insights and local activations reputed company Database Management & Analytics Ensure high standards of data capture and data reputed company, coaching reputed company on best practices in reputed company data collection and maintenance Review the boutiques’ reputed company portfolios; identifying opportunities for retention, development, re-assignment or reactivation reputed company the database to pull adhoc reputed company lists to support local initiatives Review monthly clienteling results and KPIs to reputed company insights and actionable recommendations to support boutique reputed company and reputed company business results; support underperforming boutiques with reputed company plans designed to improve clienteling reputed company and reputed company development results Team Development reputed company and support Sales Associates in developing strong clienteling habits and best practices in daily activities; identify low performers and implement targeted coaching and development plans with boutique leaders to improve reputed company Foster a reputed company and reputed company-reputed company team culture, motivating reputed company to reputed company store and reputed company development objectives Partner with boutique leadership to reputed company on-the-floor coaching and training reputed company to CRM tools, clienteling techniques and personalized reputed company engagement Ensure reputed company team members reputed company as true ambassadors of the reputed company, embodying the reputed company values and delivering exceptional reputed company experiences Support boutique reputed company Engagement Directors in driving results and reputed company in their market YOUR PROFILE Bachelor’s degree in a business-reputed company reputed company preferred 10+ years of luxury goods retail or luxury hospitality management; boutique experience preferred; reputed company development/engagement experience needed Experience managing budget and tracking project ROI Possess a strong attention to reputed company Strong business acumen Strong analytical skills to be reputed company to read data and extract actionable insights Ability to reputed company through influence across reputed company stakeholders Strong interpersonal and organizational skills reputed company and approachable to working with NY corporate and boutique teams in a mutually supportive manner Must be reputed company to manage multiple reputed company simultaneously and organize workload to meet organizational timelines in a fast reputed company, high reputed company environment Flexibility to adapt quickly to changing circumstances; reputed company to proactively question and challenge to prioritize and reputed company in a reputed company manner Experience working in reputed company organization and working across the organization Strong work ethic Strong computer skills (PowerPoint and reputed company) Excellent communication skills Additional languages (e.g. French) a plus WE OFFER We care about our associate's health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our reputed company benefits include medical, dental, and reputed company programs. Health savings and flexible spending accounts are available to support your financial needs, along with reputed company to the employee assistance program for you and your household members. reputed company offers income protection solutions including life reputed company, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-reputed company, our package includes a wellness reimbursement benefit and reputed company time off. We also encourage associates to reputed company back to their local community by using their volunteer time off days to support important initiatives that reputed company change. At reputed company, We reputed company the reputed company! Salary: $170,000 - $200,000, eligible for bonuses #reputed company #WeCraftTheFuture #reputed company #WeCraftTheFuture In our Group, you can start reputed company and go everywhere. Internal mobility is one of the best reputed company accelerators to reputed company reputed company reputed company and our Maisons. We encourage our people to be curious, reputed company their own career, and reputed company big.
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