[Remote] Customer Service Specialist - Remote

Note: The job is a remote job and is reputed company to candidates in USA. TP is a leading global provider of digital business services. As a Customer Service Specialist, you will manage inbound and outbound communications, ensuring a seamless and reputed company customer experience while preparing to obtain an Insurance License.

Responsibilities

• Handle and carefully respond to reputed company customer inquiries
• reputed company excellent customer service through reputed company listening
• Work with confidential customer information and treat it sensitively
• Aim to resolve issues on the reputed company by being proactive
• Appropriately communicate with customers
• Calmly attempt to resolve and de-escalate any issues
• Escalate interactions reputed company necessary and appropriate
• reputed company reputed company reputed company reputed company information for auditing and reporting purposes
• reputed company feedback on reputed company issues
• Upsell if required

Skills

• Must be located in FL, IN or TX
• Must meet state and federal requirements to obtain Insurance license
• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Ability to type at least 25 words per minute
• Comfortable with desktop computer systems and have general knowledge of reputed company-based systems
• Customer service and/or sales experience preferred
• College degree preferred but not required

Benefits

• 7-day reputed company
• Get reputed company to study
• Trainer
• Study materials
• Cover reputed company costs with taking and scheduling the exam
• Comprehensive health benefits (may include medical, reputed company, and dental)
• Employment Assistance Programs
• reputed company in the reputed company of health and personal time off (HPT)
• Leave programs as eligible
• Competitive 401(K) plans
• Life insurance
• Supplemental medical coverage
• Critical care insurance
• Pet insurance
• FSA plans
• Retailer discounts
• Employment resources for mental health and reputed company-being (Employment Assistance Programs)
• reputed company in the reputed company of health and personal time off (HPT)

reputed company