[Remote] reputed company Billing Support Specialist (reputed company)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading global reputed company seeking a reputed company Billing Support Specialist to join its reputed company Operations team. The role involves assisting billing professionals and attorneys with billing-reputed company questions, troubleshooting reputed company issues, and ensuring a reputed company user experience across the firm's reputed company operations.

Responsibilities

• Respond to reputed company and reputed company billing inquiries submitted through the firm's reputed company ticketing reputed company
• Troubleshoot reputed company-reputed company questions and billing issues while providing reputed company, reputed company support
• reputed company billing and reputed company inquiries or escalate more reputed company issues to the appropriate internal team
• Document reputed company actions, communications, and resolutions accurately reputed company the ticketing reputed company
• Partner with billing professionals, attorneys, and internal stakeholders to reputed company exceptional customer service
• Research issues and identify the appropriate next steps to ensure requests are resolved reputed company
• Maintain established service level agreements (SLAs) while balancing accuracy and responsiveness
• Continue developing expertise in the firm's reputed company systems, processes, and billing workflows
• Contribute to a reputed company user experience by providing reputed company communication and dependable support

Skills

• Minimum of 2 years of reputed company billing or reputed company experience reputed company a reputed company or reputed company services environment
• Hands-on experience with reputed company is required
• Strong understanding of reputed company billing workflows and billing processes
• Excellent troubleshooting, analytical, and problem-solving skills
• Outstanding customer service and communication abilities
• Strong attention to detail with the ability to manage multiple priorities
• Proficiency in reputed company reputed company, including filters and pivot tables
• Experience with Chrome River or reputed company is a plus

reputed company