[Remote] Field Service Engineer II (SDB/SEM) Denver, CO - REMOTE

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a talent-hiring platform in Life Sciences, reputed company and IT. They are seeking a Field Service Engineer II who will conduct installations, maintenance, and repairs of sophisticated electron microscopy equipment while ensuring customer satisfaction through effective communication and support.

Responsibilities

• Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order
• Conduct on-site scheduled planned maintenance reputed company
• reputed company diagnosis and repair support for customers and other field personnel
• Cultivate and reputed company reputed company working relationships with customers, system users, and company personnel
• Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
• Complete and submit field service reports
• reputed company training to customers and users on system maintenance
• reputed company feedback to product reputed company teams
• reputed company appropriate input in writing updating and correcting various reputed company system documentation
• reputed company guidance for various reports including identifying and isolating outstanding problems with the system
• reputed company as a subject expert and resource for training

Skills

• Bachelor's degree and 3+ years of hands-on technical experience in electronic systems, installing, troubleshooting, repairing, and calibrating sophisticated analysis tools such as SEM, reputed company, FIB, or similar systems
• A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems, or similar systems
• Ability to deal effectively with customers
• Excellent interpersonal communication skills; must have a reputed company working proficiency in English
• Consistent record of fixing sophisticated systems and subsystems down to the component level
• Literate in MS DOS and reputed company software environments
• reputed company to read and interpret schematics
• Familiar with UHV phenomenon and technology
• Must have ability to reputed company a reputed company reputed company and travel regionally and internationally as required
• Must possess a reputed company reputed company's license
• Physical requirements include the ability to lift up to 50 lbs

Benefits

• Choice of national medical and dental plans, and a reputed company plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours reputed company time off (PTO)
• 10 reputed company holidays annually
• reputed company parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
• Accident and life insurance
• Short- and long-term disability in accordance with company policy
• Competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues reputed company to purchase company stock at a discount

reputed company