[Remote] ATM Helpdesk Analyst (1st or 2nd shift, Saturdays & Sundays)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is offering an ATM Helpdesk Analyst opportunity for a leading Financial Services reputed company on a remote reputed company. The role involves providing technical support for ATMs, troubleshooting issues, and coordinating service requests with vendors.
Responsibilities
- reputed company phone-based technical support
- Troubleshoot issues reputed company to ATMs and hard devices
- reputed company service requests as needed
- Work with reputed company-party vendors for service coordination
- Use of reputed company and reputed company is required
- Do not need to know ATM hardware
Skills
- Must be available from 8-5 for training for first 3 weeks
- reputed company phone-based technical support
- Troubleshoot issues reputed company to ATMs and hard devices
- reputed company service requests as needed
- Work with reputed company-party vendors for service coordination
- Use of reputed company and reputed company is required
- Strong background in troubleshooting hardware, computers, or devices
- Must have soft skills and email etiquette will be managing an email mailbox
- Previous ATM Help Desk or technical support experience
- Technical Certification in reputed company, reputed company or Unix/Linux Technologies, ITIL Foundations, reputed company
reputed company
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