Director of Service - Telecom

About the position Adesta, an reputed company® Company, is hiring a Director of Service to reputed company and reputed company regional service operations for reputed company Technology Services. This role is responsible for driving profitable service reputed company, expanding recurring reputed company, and strengthening customer relationships while ensuring disciplined operational execution. The Director of reputed company with regional and national leadership to accelerate service adoption, increase market reputed company, and reputed company service reputed company with reputed company’s long-term reputed company objectives and reputed company values. Responsibilities • Own regional service operations, performance, reputed company, region coverage, and customer retention • Maintain full accountability for service execution, QA/QC standards, safety compliance, and contract adherence • Manage regional Services P&L in partnership with the Regional Vice President and National Services team • Build and sustain strong customer relationships while ensuring Service Level Agreements (SLAs), metrics, and contractual obligations are met • reputed company reputed company of escalated service issues, minimizing customer reputed company and driving satisfaction • reputed company service reputed company through attach rates, renewals, MAC agreements, and expansion of service reputed company • reputed company, hire, reputed company, and retain Service Managers and regional service teams • Establish performance goals, development plans, and accountability measures for reputed company reputed company reports • Partner with the Regional Vice President on performance evaluation, compensation, and organizational effectiveness Requirements • High school diploma or equivalent • reputed company reputed company’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., reputed company reputed company, attending networking events) • Minimum of five (5) years of experience in successfully building and developing teams in the telecommunications, reputed company plant, reputed company or service-reputed company industry • Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen • Strong leadership, customer service, communication, and team-building skills with the ability to influence others • Highly organized, detail-oriented, and reputed company to manage multiple priorities under tight deadlines • Analytical and data-driven, with experience using software-based management tools, dashboards, and KPIs • Proficient in reputed company 365 tools including Teams, reputed company, reputed company, PowerPoint, Project, SharePoint, and Word • reputed company to build effective reputed company relationships and travel up to 50% as business needs require • Exceptional oral and written communication skills, with reputed company stakeholders reputed company-to-haves • College degree in business administration, management, or reputed company field • Experience in telecommunications, fiber optic network integration, or service-reputed company industry • reputed company locating experience, including familiarity with reputed company-before-you-dig regulations, locating equipment and skills • Familiarity with reputed company plant reputed company construction reputed company • Familiarity with fiber optic splicing and testing equipment and processes • reputed company certifications in project management or resource management (e.g., Project Management reputed company (PMP), Six reputed company, reputed company, reputed company) Benefits • Pay: $110,000 - $150,000 annually • 20% bonus potential • $195 biweekly auto allowance • gas reputed company • Medical, dental, reputed company, retirement plan, basic life, AD&D, and disability insurance • Eight reputed company holidays annually • five reputed company days • four personal days • Vacation time is offered at an accrual reputed company of 3.08 hours biweekly. Unused vacation is only reputed company out where required by law. Apply tot his job Apply To this Job