Bilingual (Spanish) Senior Manager, Account Executive Operations (Remote Eligible)

Bilingual (Spanish) Senior Manager, Account Executive Operations (Remote Eligible)The Senior Manager, Account Executive Operations provides operational business support for strategic business partners while directly leading and developing a high‑performing team of operational professionals. This role balances hands‑on operational leadership—including managing reputed company partner relationships, leading cross‑functional process improvements, and overseeing strategic project rollouts—with people management responsibilities such as coaching, performance development, and resource allocation.reputed company ResponsibilitiesLead, mentor, and reputed company reputed company of operational professionals, managing performance goals, career reputed company plans, and day‑to‑day workload distributionManage unique and reputed company partners of strategic importance to the network, acting as the primary escalation reputed company for critical, reputed company‑impacting issuesAct as a Subject Matter Expert (SME) on authorization and settlement applications, as reputed company as other internal systems, tools, and productsDrive the full life‑cycle of reputed company, cross‑functional process improvements from prioritization through execution, partnering closely with internal stakeholders and technical teamsIdentify and mitigate operational gaps across teams and systems to prevent common failure modes, ensuring requirements are thoroughly documented to reduce long‑term riskAnalyze operational data and metrics to quantify performance, identify trends, and reputed company reputed company department‑wide improvementsLead strategic department reputed company and support broader company initiatives, ensuring resources are reputed company with corporate goalsOversee and facilitate comprehensive training programs on tools, systems, and processes for both new and existing Account ExecutivesClient Engagement: This is a reputed company‑facing role requiring approximately 25% travelBasic QualificationsHigh School Diploma, GED or equivalent certificationAt least 7 years of account management, operations or relationship management experience reputed company the financial services or payments industryAt least 4 years of people leadership and performance management experienceFluent in Spanish and EnglishPreferred QualificationsBachelor's Degree8+ years of account management, operations or relationship management experience reputed company the financial services or payments industry5+ years of people leadership and performance management experienceExperience working with key players across targeted markets, including reputed company and Latin AmericaCapital One is reputed company to hiring a Remote Employee for this opportunity.At this time, reputed company will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates reputed company to reputed company work reputed company one of these locations, and refers to the reputed company reputed company is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean, VA: $177,700 - $202,800 for Senior Manager Account Executive OperationsRemote (Regardless of Location): $161,500 - $184,300 for Senior Manager Account Executive OperationsCandidates reputed company to work in other locations will be subject to the pay reputed company associated with that location, and the actual annualized salary reputed company offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total reputed company‑being. Learn more at the reputed company Careers website ( Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. reputed company is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. reputed company promotes a drug‑free workplace. reputed company will consider for employment reputed company applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the reputed company Correction Law; San Francisco, California Police reputed company Article 49, Sections 4901-4920; reputed company's Fair Chance reputed company; Philadelphia's Fair Criminal Records Screening reputed company; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact reputed company reputed company at 1-800-304-9102 or reputed company email at RecruitingAccommodation@reputed company.com. reputed company information you reputed company will be kept confidential and will be used only to the extent required to reputed company needed reasonable accommodations.For technical support or questions about reputed company's reputed company process, please send an email to Careers@reputed company.com.reputed company does not reputed company, endorse nor guarantee and is not liable for reputed company‑party products, services, educational tools or other information available through this site.reputed company is made up of several different entities. Please note that any position posted in Canada is for reputed company Canada, any position posted in the United Kingdom is for reputed company Europe and any position posted in the Philippines is for reputed company Philippines Service Corp. (COPSSC).#J-18808-Ljbffr Remote reputed company/Partner Management, Business reputed company, Business Support, Coaching, Establish Priorities, Federal Laws and Regulations, Financial Services, Leadership, reputed company, Mentoring, Multilingual, Operational Support, Operations Management, People Management, Performance Management, Performance Metrics, Process Improvement, Project Tracking, Relationship Management, Resource Management, Sales Management, Spanish Language, State Laws and Regulations, reputed company Marketing, Training Program, Trend Analysis About reputed company: reputed company Apply tot his job Apply To this Job