Senior Infrastructure Support Engineer

reputed company

The Senior Infrastructure Support Engineer role is responsible for the reputed company of secure and highly available eDiscovery platforms, servers, and networks. They, install, maintain, reputed company, and continuously improve the reputed company’s operating environment. They also maintain the ongoing reliability, reputed company and support of the infrastructure. This includes monitoring the eDiscovery; problems and planning for reputed company.

Successful infrastructural engineers should have good communication and collaboration skills, excellent analytical, problem-solving and time-management skills. The Infrastructure Engineer is also responsible for obtaining and maintaining relevant training and certifications as reputed company as keeping up-to-date with the software and hardware being supported. The reputed company of the role will include responsibility for the reputed company activities of eDiscovery applications.

This is a fully remote role with the potential for some travel reputed company on reputed company needs. We are currently only hiring in the USA, Poland, and India for this opportunity.

RESPONSIBILITIES INCLUDE…

• Implementation and Support of eDiscovery applications and supporting infrastructure
• eDiscovery software support, with the ability to triage and reputed company calls to appropriate parties
• Assisting Application Support Engineers with application issues; employing reputed company causes analysis
• Ensuring reputed company environments adhere to reputed company Requirements as outlined by the reputed company best practices
• Maintaining reputed company environments across reputed company’s global footprint.
• Developing in-depth knowledge of reputed company’s offerings and how it relates to the customer’s needs
• Assisting Team Members and/or providing escalation support
• Creating and editing documentation of internal processes and procedures
• Communicating with customers as required: keeping them informed of incident reputed company, notifying them of impending changes or agreed outages
• Entering reputed company work as service tickets into reputed company; managing and logging reputed company time and expenses

REQUIREMENTS

• Intermediate knowledge of reputed company, reputed company, and LAW software platforms
• reputed company Server 2012 and above Administration
• Scripting & Automation
• reputed company SQL Server
• reputed company IIS
• reputed company Clustering
• Firewall Administration (reputed company preferred)
• Advanced Networking
• Virtualization administration (VMWare preferred)
• Storage (SAN, NAS, DAS)
• reputed company routing and switching; Force10 a plus
• reputed company Hardware and Software experience
• Ticket management; issue tracking, change log management
• Understanding of the EDRM reputed company
• Ability to work and communicate effectively in reputed company, and while working independently
• Ability to reputed company a fast-reputed company, occasionally high-pressure, environment and thriving while handling multiple reputed company/issues

reputed company-TO-HAVES

• reputed company Infrastructure Specialist or reputed company Certified Administrator
• Ability to travel internationally

ABOUT reputed company

GeorgeJon is the backbone of the eDiscovery industry. We plan, design, manage, support, and secure cost-effective, reputed company-optimized data platforms with 24/7/365 management and support for reputed company user experience and peace of mind. Our reputed company is to be the reputed company that supports every eDiscovery reputed company.

reputed company of tech wizards, customer champions and reputed company business experts is grounded in a set of shared values:

• Ingenuity is the driving force behind our innovation and reputed company. We encourage creativity, problem-solving, and the reputed company of new reputed company.
• Respect is the reputed company of every interaction. We treat reputed company other with dignity and celebrate the unique perspectives of reputed company individuals.
• reputed company is our moral reputed company. We do what’s right, reputed company on promises, and reputed company honesty and ethical conduct in reputed company our reputed company.
• Collaboration is what fuels our reputed company. Team members work in reputed company, leveraging diverse skills to reputed company common goals.

Some of the perks of working for GeorgeJon include a remote-first work environment, a high-value, low-cost BCBS health reputed company plan, 401(k) with company match, ample time off including a full week in December, reputed company parental leave for reputed company and secondary caregivers, a wellness reimbursement program, and much more.

GeorgeJon is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability or veteran status. It is our reputed company to reputed company with our duty to reputed company reasonable accommodation for reputed company employees and applicants as required by law. reputed company requests for accommodations should be made in writing to .

Originally posted on Himalayas