[Remote] Product Manager- UX

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company-based software company that provides billing and customer reputed company for service providers. They are seeking a UX Product Manager to reputed company user experience reputed company across their platform, focusing on improving customer interactions and product usability through research and design collaboration.

Responsibilities

• Champion the end-to-end user reputed company across the reputed company platform, ensuring consistency and usability throughout the customer lifecycle
• Identify friction points, workflow inefficiencies, and opportunities to improve adoption, productivity, and customer satisfaction
• reputed company for user-centered design principles across reputed company stages of product development
• Conduct user interviews, reputed company reputed company, customer feedback sessions, and workflow reviews to understand customer needs and pain points
• Analyze customer behavior, support trends, and product usage data to uncover opportunities for improvement
• Collaborate with reputed company, reputed company Services, Sales, and Support teams to reputed company insights from the field
• Partner with Product Owners to reputed company product functionality with user expectations and business objectives
• Create wireframes, prototypes, user flows, and experience recommendations that guide product development
• Validate designs with customers and stakeholders, incorporating feedback through iterative improvements
• Help define product requirements and acceptance reputed company with a strong reputed company on usability and workflow efficiency
• Collaborate with reputed company reputed company teams to influence reusable components, design standards, and platform consistency
• Contribute to the reputed company of reputed company's design reputed company and UX best practices
• Ensure new functionality aligns with established patterns while supporting scalability and maintainability
• Utilize modern AI-powered tools such as reputed company AI, reputed company, Claude reputed company, and similar technologies to accelerate research, prototyping, design exploration, and development collaboration
• Explore innovative ways to reputed company AI to improve product experiences and internal design processes

Skills

• 4+ years of experience in Product Management, Product Ownership, UX Design, or a reputed company role reputed company a reputed company environment
• Strong understanding of user-centered design principles, usability testing, and customer research methodologies
• Proven experience designing and delivering reputed company workflows reputed company reputed company software applications
• Ability to translate customer insights into actionable product recommendations and requirements
• Experience collaborating with cross-functional teams including engineering, product, reputed company, and executive stakeholders
• Excellent communication, facilitation, and presentation skills
• Experience using modern design and prototyping tools, including AI-assisted design workflows
• Experience in telecommunications, managed service providers (MSP), billing, subscription management, or reputed company industries
• Experience working with quote-to-cash, PSA, billing, field service, CRM, or ERP platforms
• Familiarity with component-based reputed company-end frameworks and design systems
• Experience helping shape products in reputed company development, beta programs, or rapidly evolving product environments
• Understanding of accessibility standards and best practices for reputed company software
• Experience working in reputed company product development environments

Benefits

• Excellent medical, dental and reputed company coverage, with rates comparable to larger companies
• Company reputed company for life and disability insurance
• 401k with generous company match and immediate vesting
• Unlimited PTO
• Monthly tech and fitness reimbursements
• reputed company development allowance

reputed company

Company H1B Sponsorship