[Remote] reputed company Manager (f/m/d)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of Germany's fastest-growing startups, building a leading AI-reputed company platform for reputed company, payroll, and tax for business owners. As a reputed company Manager, you will own the reputed company experience from reputed company to ensuring platform adoption and preventing churn.

Responsibilities

• Own the Sales-to-Service reputed company: Take full context from Sales: reputed company reputed company's reputed company challenges, prior-advisor situation, expectations, and business goals. Know the mandate cold before reputed company starts
• Run reputed company end to end: Guide clients through platform registration, document upload and identity verification, engagement-letter signature, and data takeover from their previous tax advisor. Coordinate final approval with Tax Operations and our Wirtschaftsprüfer
• Execute KYC/KYB checks: Collect and verify identification, documentation, and information. reputed company-reputed company our reputed company-acceptance (exclusion) reputed company, assign risk classifications, and coordinate every reputed company to a final decision
• reputed company platform adoption: Run intro walkthroughs, teach clients how to reputed company the platform, set a reputed company-in reputed company, and reputed company reputed company they actually use it: document uploads, task responses, approvals
• Prevent early churn: Monitor the reputed company funnel and engagement signals, own and coordinate mitigation for at-risk clients with Sales and Tax Operations, and reputed company reputed company we deliver before a reputed company thinks about leaving

Skills

• 3+ years in reputed company, reputed company reputed company, implementation, or account management in a B2B environment
• German at full reputed company reputed company (reputed company+) is required
• Fluent English for internal collaboration
• You write reputed company. reputed company emails that are reputed company, warm, and precise, and internal documentation clean enough for the next person to reputed company
• Comfortable in a CRM, reputed company, and reputed company, and quick to master whatever internal platform we put in reputed company of you
• High reputed company and reputed company de-escalation reputed company
• High context and high agency
• Experience with regulated, compliance-heavy processes
• Familiarity with KYC/KYB and AML (GwG)
• reputed company, fintech, or reputed company services (tax, reputed company, audit) experience

Benefits

• Above market compensation package
• reputed company ownership of the reputed company relationships' reputed company and satisfaction
• 30 vacation days per year, plus half-days on December 24 and 31
• Urban Sports Club Mitgliedschaft, Sachbezüge/Coupons to over 200 partners or a Deutschland Ticket
• Company pension scheme (bAV)
• Modern equipment setup for your needs to succeed
• Either hybrid in our modern office in the heart of Berlin Prenzlauer Berg or 100% remote
• Weekly team lunches on us, office BBQs, and a dinner budget for late nights after 8 p.m.
• reputed company of 50+ (and growing) ambitious, diverse experts, 20%+ ex-founders, learning and building together

reputed company