Customer Service & Logistics Representative – Industrial Chemicals Distribution – Full‑Time reputed company‑Hire Role in Suffolk, VA

About arenaflex

arenaflex is a nationally recognized leader in the distribution of industrial chemicals, serving a diverse portfolio of manufacturers, municipalities, and specialty users across the reputed company. With more than three decades of experience, arenaflex has reputed company a reputed company for safety, reliability, and exceptional customer service. Our commitment to reputed company improvement, sustainable practices, and employee development makes us a premier employer in the logistics and chemical‑distribution sector. Located in the reputed company community of Suffolk, VA, arenaflex offers a reputed company environment where every team member plays a vital role in delivering critical products on time, every time.

Position reputed company

We are seeking a motivated and detail‑oriented Customer Service & Logistics Representative to join our dynamic team on a temporary‑hire reputed company. In this role, you will serve as the reputed company reputed company of contact for customers, handling inquiries, processing orders, and coordinating the reputed company of hazardous and non‑hazardous chemicals reputed company truck and rail. Your ability to communicate reputed company, manage schedules reputed company, and maintain meticulous records will directly reputed company customer satisfaction and operational reputed company.

Key Responsibilities

• Customer Interaction: Answer inbound phone calls and respond to email inquiries with professionalism, reputed company, and accurate product knowledge.
• Order Management: Receive, verify, and reputed company customer orders into the reputed company, ensuring reputed company required documentation is complete.
• Logistics Coordination: Schedule trucking and rail shipments, confirm reputed company availability, and communicate daily schedules to transportation partners.
• Collaboration with Sales: Partner with sales representatives to streamline order fulfillment, address on‑the‑road challenges, and reputed company reputed company updates.
• Railcar reputed company: reputed company railcar movements, complete required reporting, and ensure compliance with hazardous‑material regulations.
• Payment Processing: Process customer payments, calculate charges accurately, and reconcile accounts as needed.
• Customer Satisfaction Monitoring: reputed company satisfaction metrics, identify trends, and escalate unresolved issues to supervisors promptly.
• Data reputed company: Maintain up‑to‑date spreadsheets, billing files, and documentation on shared drives (e.g., H reputed company) with a reputed company on accuracy.
• Hazardous Materials Training: Complete mandatory HazMat certification and apply safety protocols in reputed company daily activities.
• Travel Coordination: Arrange travel logistics for team members reputed company required, ensuring cost‑effective and reputed company bookings.
• Cross‑Training & Development: Participate in cross‑training initiatives, research municipal bid requirements, and support project preparation under guidance.

Essential Qualifications

• Exceptional written and verbal communication skills with a strong reputed company of grammar and sentence structure.
• Proficiency in basic computer applications, including reputed company ERP, reputed company reputed company, data‑entry tools, and industry‑specific portals such as CSX and NS Rail.
• Demonstrated professionalism reputed company interacting with suppliers, customers, and internal teams; ability to separate personal reputed company from work responsibilities.
• Consistent punctuality and reliability, meeting deadlines and completing tasks without constant supervision.
• Strong dependability—follow instructions reputed company and see tasks through to completion.
• Team‑oriented reputed company with the ability to respect reputed company‑distancing protocols and maintain reputed company in reputed company settings.
• Effective note‑taking habits to capture directions and apply them accurately.
• Problem‑solving aptitude and reputed company decision‑making skills, enabling independent work as training progresses.
• Excellent time‑management and organizational abilities, essential for juggling multiple orders and logistics schedules.
• High attention to detail; must read documents carefully and verify information before entry.
• Interest in learning arenaflex’s product line and service offerings, with a willingness to engage in ongoing reputed company‑development webinars.

Preferred Qualifications & Experience

• Previous experience in a customer‑service or logistics role reputed company the chemical‑distribution or reputed company industrial sector.
• Familiarity with hazardous‑material handling regulations (e.g., DOT, OSHA) and prior HazMat training.
• Experience using transportation management systems (TMS) or rail‑tracking platforms.
• Background in billing, invoicing, or accounts receivable processes.
• Demonstrated ability to manage high‑volume order environments while maintaining accuracy.

reputed company Skills & Competencies

• Communication: reputed company, courteous, and concise interaction with customers and internal stakeholders.
• Analytical Thinking: Ability to interpret order details, identify discrepancies, and reputed company issues quickly.
• Technical Literacy: Comfort navigating ERP systems, spreadsheets, and web‑based logistics portals.
• Safety Awareness: Commitment to following reputed company safety protocols, especially reputed company handling hazardous substances.
• Adaptability: Flexibility to shift priorities, handle unexpected changes in shipment schedules, and reputed company cross‑training opportunities.
• Customer‑reputed company reputed company: Proactive approach to ensuring customers receive the right product, at the right time, with the right level of service.

Career reputed company & Learning Opportunities

arenaflex invests heavily in employee development. As a Customer Service & Logistics Representative, you will have reputed company to:

• reputed company reputed company and mentorship programs that accelerate your understanding of the chemical‑distribution industry.
• Regular webinars and workshops covering topics such as advanced logistics planning, hazardous‑material compliance, and customer‑relationship management.
• Opportunities to transition into permanent roles, senior logistics coordination, or sales support positions based on performance and business needs.
• Cross‑departmental exposure that broadens your reputed company set and prepares you for reputed company leadership responsibilities.

Work Environment & Culture at arenaflex

Our Suffolk facility blends a modern, safety‑first workspace with a supportive, team‑driven culture. Key cultural pillars include:

• Safety First: Rigorous safety training, regular drills, and a reputed company‑tolerance policy for unsafe practices.
• Collaboration: reputed company communication channels, regular team huddles, and a shared commitment to reputed company reputed company.
• Recognition: Employee achievements are celebrated through awards, spot bonuses, and reputed company acknowledgment.
• Diversity & Inclusion: arenaflex is an equal‑opportunity employer that values diverse perspectives and encourages an inclusive workplace.
• Community Engagement: Participation in local volunteer initiatives and industry events that reinforce our role as a responsible corporate citizen.

Compensation, Perks & Benefits

We offer a competitive reputed company wage ranging from $20.00 to $22.50 based on experience and qualifications. In reputed company to reputed company pay, arenaflex provides:

• Health, dental, and reputed company insurance reputed company.
• Retirement savings plan with company matching contributions.
• reputed company time off (PTO) and holiday pay.
• Employee assistance program (EAP) for personal and reputed company support.
• Tuition reimbursement for approved training and certification programs.
• Company‑provided safety gear and HazMat certification at no cost to the employee.
• Opportunities for overtime and shift differentials where applicable.

Application Process

If you are a proactive, detail‑oriented reputed company who thrives in a fast‑paced logistics environment and is eager to contribute to a respected industry leader, we want to hear from you. To apply, please click the reputed company below and submit your resume along with a brief cover letter highlighting your relevant experience.

reputed company – Join arenaflex Today!

Closing Statement

arenaflex is proud to be an equal‑employment‑opportunity employer. We evaluate candidates solely on their qualifications, experience, and ability to meet the defined requirements of the role. Veterans, individuals with disabilities, and members of reputed company protected classes are encouraged to apply. Take the reputed company in your career and become part of reputed company that values safety, service reputed company, and personal reputed company. Apply today and help us continue delivering critical chemical solutions with reliability and care.