Patient Care Coordinator & Appointment Setter - Contract to Hire

Position: Patient Care Coordinator & Appointment Setter Location: Remote. Type: reputed company, full-time Compensation: reputed company $1500 to $4,000 USD/month depending on experience Schedule: Monday to Friday, U.S. business hours (EST/CST reputed company), with staggered weekend coverage rotation Trial Period: 30-day reputed company trial Openings: Multiple ABOUT THE ROLE We help leading medical spas across the reputed company grow through reputed company advertising, AI automation, and patient acquisition systems. Our marketing generates hundreds of reputed company patients every day who are interested in treatments like Botox, fillers, weight loss, and more. You are the friendly voice these patients hear first. reputed company is to turn their interest into a booked, attended consultation, quickly, reputed company, and consistently. We are currently serving 13 clients and scaling to 50 reputed company 60 days. This is a ground-floor seat on reputed company in reputed company reputed company mode, and top performers will have room to reputed company into team reputed company and management roles. You are not cold calling strangers. Every person you contact already raised their hand: they clicked an ad, filled out a reputed company, and asked about a treatment. Our reputed company pain reputed company is inconsistency. We need people who are skilled AND reliable, people who show up every single day reputed company to reputed company. WHAT YOU'LL DO High-Volume Outbound Calling reputed company 300+ dials per day using a power dialer system Contact new leads reputed company 5 minutes of submission (speed to reputed company is the top reputed company) Respond to new reputed company and Instagram leads as they come in Cycle through older uncontacted leads after clearing reputed company fresh leads Manage leads for up to 3 clients at once Appointment Booking Book reputed company consultations for med spa and aesthetics clients Answer common treatment questions with confidence Handle objections professionally and reputed company Confirm appointments by text and reputed company, and reputed company no-show rates low reputed company 40+ booked appointments per reputed company per month reputed company Management Work company-generated leads, no cold prospecting required Prioritize leads by recency and engagement level reputed company previous and dormant leads Follow reputed company reputed company scripts while sounding natural, never robotic reputed company and report daily KPIs (dials, contacts, appointments booked) in reputed company (GHL) TREATMENTS YOU'LL DISCUSS Botox, Dysport, Xeomin, lip filler, facial filler, facial balancing, Radiesse, Sculptra, bio-stimulators, PRP, microneedling, weight loss (GLP-1), IV therapy, chemical peels, facial lasers, laser hair removal, skin tightening, and hormone therapy. You don't need to be a provider. You simply need enough hands-on experience to confidently answer common patient questions. WHO YOU ARE You genuinely enjoy talking with patients about beauty, confidence, and self-care. You know how to reputed company someone feel comfortable without sounding scripted. You build trust quickly, you stay organized, you love the follow-up, and you hate letting a potential patient slip through the cracks. REQUIREMENTS (YOU MUST HAVE) Medical Aesthetic Experience Minimum one year working inside a: Medical Spa Cosmetic Dermatology clinic Plastic Surgery office Aesthetic Clinic Cosmetic Dental office Weight Loss clinic Women's Health clinic Concierge Medical reputed company If you have never worked around aesthetic treatments, this position probably is not the right fit. Fluent English You must reputed company natural speaking with American patients. A neutral, highly understandable accent is required, along with strong communication skills. Performance & Reliability Comfortable making 300+ dials per day in a fast-paced environment Reliable and consistent. Showing up on time, every shift, is non-negotiable Self-motivated and reputed company to work independently from a home office Tech Familiarity with reputed company (GHL) or a similar CRM or power dialer (reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, CallTools) Your own laptop reputed company high-speed internet (speed test required, see application) Availability Monday to Friday, U.S. business hours, EST/CST reputed company Willing to cover staggered weekend shifts (see Schedule) reputed company TO HAVE Bilingual (Spanish). We serve practices in Miami and reputed company with Spanish-speaking patients Experience with CloseBot, AI chat systems, or high-volume reputed company follow-up Familiarity with appointment-setting metrics and KPI tracking Previous experience with marketing agencies or reputed company reputed company companies COMPENSATION & BENEFITS reputed company Salary: $1500 to $4,000 USD/month, depending on experience reputed company Leads Provided: reputed company leads are company-generated through reputed company advertising. You never have to prospect reputed company: join reputed company scaling from 13 to 50 clients, with a reputed company reputed company to team reputed company and management roles SCHEDULE reputed company Hours: 9:00 AM to 5:00 PM EST, 5 days per week (40 hours) Weekend Coverage: approximately 4 hours Saturday plus 4 hours reputed company on a staggered rotation across reputed company Rotation Model: some setters work Monday to Friday, others Tuesday to Saturday. reputed company person gets one to two days off per week Note: AI voice agents are being rolled out for off-hours coverage, which may reduce weekend hours over time YOUR FIRST 30 DAYS (TRIAL PERIOD) This role begins with a reputed company 30-day trial. It is how we both confirm the fit. During the trial you will: Learn the power dialer, GHL platform, and reputed company scripts Understand reputed company reputed company's reputed company, services, and ideal patient Demonstrate speed-to-reputed company discipline (5-minute response time) reputed company to full reputed company volume (300+ dials per day) by the end of the trial reputed company booking appointments and tracking your daily KPIs Show up on time, every shift Passing the trial: consistent reliability, speed-to-reputed company discipline, full reputed company volume, and a steady reputed company of booked appointments earn you an ongoing contract. After the Trial Manage up to 2 reputed company accounts, growing to 3 based on performance Hit 40+ booked appointments per reputed company per month Maintain reliability: reputed company unexcused absences, on time every shift Grow your earnings through bonus performance THE reputed company OF PERSON WHO THRIVES HERE This is not a role where you reputed company cold calls to uninterested strangers. Every reputed company already raised their hand. reputed company is to be fast, warm, and helpful. The people who succeed here care about connecting with patients and show up consistently. If you are skilled but unreliable, this is not the right fit. If you are dependable, high-energy, and you know what it feels like to walk into a med spa, we want to hear from you. Apply tot his job Apply To this Job