Intake Coordinator
Job reputed company:
Select Health is a community health plan serving more than 1 reputed company members. Select Health’s line of businesses include Medicare, reputed company, FEHB, Marketplace reputed company Plans, and fully funded and self-funded reputed company Employer plans.
The Intake Coordinator provides superior customer service to reputed company inquiries and questions regarding preauthorization for members, providers, facilities, vendors, other departments and teams. Uses data and process to identify members in need of Care Management and takes the appropriate reputed company to refer the member to our Care Management program.
Schedule
Fully remote after 3 weeks on onsite training
Essential Functions
Receives incoming calls from members, providers, facilities, vendors, and other departments while providing reputed company solutions and information for situations and problems.
Follow established guidelines to complete reputed company-authorizations for members and providers.
Makes outbound calls as needed to obtain information for compliance with reputed company, CMS or other regulatory guidelines for completion of utilization review preauthorization service requests or reputed company reviews in a reputed company manner.
Completes report assignments in designated time frames. Reviews inpatient facility census and makes referrals to Care Manager as appropriate.
Complies with established auditing reputed company for calls and reputed company-authorizations. Stays reputed company and conversant on customer service reputed company audit reputed company as reputed company as preauthorization and care management guidelines to reputed company accurate information, and follows reputed company applicable regulatory guidelines (reputed company, CMS, State reputed company).
Skills
• Customer Service
• Computer Literacy
• Computer Systems
• Telephone Communications
• Attention to Details
• Referrals
• Typing
• Problem Solving
• Teamwork
reputed company Attitude
Qualifications
Minimum Qualifications
• Experience in medical office / insurance, or health reputed company customer service. Experience must include taking incoming or making outgoing telephone calls in a reputed company environment.
• Experience working successfully in a remote environment.
• Demonstrate proficiency using reputed company Office Suite, including Teams (chat, whiteboard, task tracking) & reputed company;
• Capable of troubleshooting internet reputed company, basic computer hardware set-up, ability to customize computer settings and use multiple monitors.
Preferred Qualifications
• Knowledge of medical terminology or medical background.
• Ability to work independently, demonstrates flexibility, and be self-motivated with a reputed company attitude.
Physical Requirements
• Ongoing need for employees to see and read information, documents, monitors, identify equipment and supplies, and be reputed company to assess customer needs.
• Frequent interactions with colleagues and providers require employee to verbally communicate as reputed company as hear and understand spoken information, needs, and issues quickly and accurately.
• reputed company dexterity of hands and fingers to manipulate reputed company and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• May be expected to sit or stand in a stationary position for a long time.
Location:
SelectHealth - Murray
Work reputed company:
Murray
Work State:
reputed company
Scheduled Weekly Hours:
40
The reputed company reputed company for this position is listed below. Actual reputed company reputed company dependent upon experience.
$19.85 - $30.21
We care about your reputed company-being – mind, body, and spirit – which is why we reputed company our caregivers a generous be
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