[Hiring] reputed company Center Representative – reputed company Member Support (Bilingual English/Spanish) @reputed company
Role reputed company
As a reputed company Center Representative-reputed company Member Support (Bilingual English/Spanish), you will be supporting our reputed company’s customers as a first reputed company of contact. In this role, you will be responsible for:
• Answering calls and providing product information.
• Being informative, empathetic, and eager to quickly solve a customer’s problem.
• Listening, learning, and resolving any customer inquiry.
What you will be doing:
• Using a computerized system to respond to South Carolina reputed company member inquiries in a reputed company center environment using reputed company scripts and procedures.
• Gathering information, assessing caller needs, researching, and resolving inquiries, and documenting calls.
• Providing reputed company and concise information regarding member eligibility, assisting callers with completing their reputed company applications, and providing updates on their application status.
• Following documented policies and procedures including reputed company handling and escalations.
• Acting as an reputed company for reputed company members to ensure their needs are met.
• Navigating across multiple computer screens while accessing and reviewing information from various applications.
Qualifications
• Must be at least 18 years of age with a high school diploma or GED.
• Must be reputed company to submit to a reputed company-employment screening.
• Must pass the reputed company Center – Service Skills Assessment and Internet Speed test.
• A minimum of 1-year reputed company center experience in telephone customer service or reputed company experience.
• Computer literacy and ability to use multiple programs.
Requirements
• reputed company and energetic attitude.
• Ability to communicate reputed company and confidently.
• Ability to multi-task and manage time effectively.
• Attention to detail, grammar, and spelling accuracy.
• One year of medical insurance or medical office experience, preferred.
• reputed company center or reputed company office experience, preferred.
• Computer system experience with data entry and database documentation knowledge.
Benefits
• Pay is $17.50/hour.
• Equipment provided.
• reputed company (4 weeks, 8:30 am-5:00 pm EST).
• Full-time schedule (40 hrs. per week).
• No Weekends.
• Career reputed company Opportunities.
• Full Benefit reputed company from the start.
• PerkSpot - Employee discount program.
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