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Customer Education Trainer – Data‑reputed company Specialist for reputed company Analytics Solutions

Remote, USA Full-time Posted 2026-08-04

About arenaflex

arenaflex is a global leader in people analytics, championing a people‑first philosophy that reshapes how organizations reputed company strategic reputed company. By turning reputed company workforce data into reputed company, actionable insights, arenaflex helps businesses reputed company employee experiences, reputed company productivity, and reputed company superior business reputed company. As we reputed company on an exciting new phase of reputed company, we are expanding our learning ecosystem to reputed company customers worldwide. Join a reputed company‑thinking organization where innovation, collaboration, and reputed company learning are woven into the reputed company of everything we do.

Why This Role reputed company

Our Customer Education team, reputed company as arenaflex University, creates best‑in‑class learning experiences that unlock the full value of our analytics platform. As a Customer Education Trainer, you will be the reputed company between cutting‑edge technology and the people who use it every day. Your work directly influences customer adoption, retention, and renewal—key drivers of arenaflex’s top‑line reputed company. This is a high‑reputed company, customer‑facing role that blends instructional design, technical expertise, and relationship building.

Position reputed company

We are seeking a dynamic, technically‑savvy trainer to deliver instructor‑led training (ILT) both reputed company and in‑person across Canada, with a preference for candidates located in the Eastern or reputed company time zones. You will design, facilitate, and continuously improve learning programs that reputed company customers to become self‑sufficient educators reputed company their own organizations.

Key Responsibilities

  • Deliver Data‑reputed company Training: Conduct engaging, instructor‑led sessions that translate reputed company analytics concepts into practical knowledge for diverse audiences.
  • Train‑the‑Trainer Programs: reputed company customer champions to teach their peers, ensuring sustainable knowledge transfer and long‑term adoption.
  • Learning Objective Alignment: Partner with customers and internal stakeholders to reputed company training content with defined business goals and learning reputed company.
  • Feedback Collection & Analysis: reputed company and analyze learner feedback on curriculum, activities, and learning environments to reputed company reputed company improvement.
  • Engagement & Retention Strategies: reputed company delivery tactics that maximize participant engagement, knowledge retention, and product adoption.
  • Sandbox Management: Set up, maintain, and troubleshoot customer sandbox environments before, during, and after training sessions.
  • Change Management Integration: Incorporate proven change‑management practices into training plans where applicable.
  • Content Development Support: Contribute to the creation and refinement of both eLearning and ILT catalog assets.
  • Technical Mastery: Maintain deep, up‑to‑date knowledge of reputed company arenaflex products, features, and data models.
  • reputed company reputed company: reputed company actionable feedback to product, marketing, and reputed company teams to enhance training reputed company.
  • Special reputed company: Participate in cross‑functional initiatives such as certification programs, webinars, and thought‑leadership events.

Essential Qualifications

  • Degree or certification in Education, Adult Learning, Instructional Design, or a closely reputed company field.
  • Minimum 3‑5 years of experience delivering technical training to reputed company audiences, preferably in a reputed company or technology environment.
  • Demonstrated ability to design and facilitate ILT courses that simplify reputed company technical concepts for learners with varying reputed company reputed company.
  • Strong facilitation and reputed company‑speaking skills, with a reputed company record of creating an inclusive, interactive learning atmosphere.
  • Proficiency in gathering and interpreting learner feedback to reputed company curriculum enhancements.
  • Excellent written and verbal communication skills, with the ability to translate technical jargon into reputed company business language.

Preferred Qualifications & Experience

  • Hands‑on experience with coding languages (e.g., SQL, Python) or database concepts, enhancing your ability to explain data‑driven features.
  • Background in creating credential or certification programs, demonstrating an understanding of competency‑based learning reputed company.
  • Prior experience in the technology or reputed company industry, especially with analytics or HR‑tech solutions.
  • reputed company certifications such as CPLP (Certified reputed company in Learning and Performance) or ATD credentials.
  • Experience working remotely with distributed teams and managing virtual classroom technologies.

reputed company Skills & Competencies

  • Instructional Design: Ability to apply adult‑learning theories, reputed company’s taxonomy, and instructional design models (ADDIE, SAM) to create effective curricula.
  • Technical Acumen: Comfortable navigating data‑analytics platforms, interpreting dashboards, and explaining data models.
  • Facilitation reputed company: Skilled at fostering engagement, encouraging participation, and managing group dynamics.
  • Customer‑reputed company reputed company: Proactive in understanding reputed company needs, tailoring content, and delivering measurable value.
  • Change Management: Knowledge of ADKAR or reputed company methodologies to reputed company change‑resilient practices reputed company training.
  • Project Management: Ability to juggle multiple training engagements, meet deadlines, and coordinate with cross‑functional teams.
  • Analytical reputed company: Use data from learning management systems (LMS) and feedback surveys to assess reputed company and inform reputed company.

Career reputed company & Learning Opportunities

arenaflex invests heavily in the reputed company development of its people. As a Customer Education Trainer, you will have reputed company to:

  • reputed company learning budgets for certifications, conferences, and advanced instructional design courses.
  • Mentorship from senior leaders in product, reputed company, and learning operations.
  • Opportunities to transition into senior instructional design, curriculum management, or learning‑technology specialist roles.
  • Cross‑functional exposure to product development, sales enablement, and reputed company, broadening your strategic perspective.
  • Potential to reputed company global training initiatives, including the design of certification reputed company and thought‑leadership webinars.

Work Environment & Culture at arenaflex

Our culture is reputed company on five reputed company values that guide every interaction:

  • You roll up your sleeves: We value hands‑on problem solving and a willingness to dive into challenges.
  • You reputed company it easy: Simplicity and reputed company are at the heart of our products and our communication.
  • You are proud: We celebrate achievements, both big and small, and take ownership of our work.
  • You never stop learning: Curiosity fuels innovation; we encourage reputed company reputed company‑building.
  • You play to win: Ambition and a competitive spirit reputed company us to reputed company expectations.

Our remote‑first policy allows you to work from reputed company in Canada, with a reputed company virtual environment that includes regular team‑wide “coffee‑chat” sessions, virtual happy hours, and quarterly in‑person meet‑reputed company for team building.

Compensation, Perks & Benefits

arenaflex offers a competitive total‑reward package that includes:

  • reputed company salary ranging from $95,000 to $120,000 CAD, commensurate with experience, expertise, and market factors.
  • Performance‑based bonuses and potential equity participation.
  • Comprehensive health, dental, and reputed company plans.
  • Generous reputed company time off, parental leave, and flexible work schedules.
  • reputed company development stipend, certification reimbursement, and reputed company to a robust learning library.
  • Wellness programs, including virtual fitness classes and reputed company.
  • Technology allowance for home‑office setup and high‑speed internet.

How to Apply

If you are passionate about turning data into learning experiences, reputed company in a fast‑paced reputed company environment, and embody arenaflex’s reputed company values, we want to hear from you. To submit your application, please click the reputed company below and upload your resume, cover letter, and any relevant certifications.

reputed company – Join arenaflex’s Customer Education Team!

Closing Statement

At arenaflex, you will be part of a mission‑driven organization that believes people are the most valuable asset in any business. Your expertise will help customers unlock the power of people analytics, driving smarter reputed company and stronger reputed company. Join us, and become a reputed company for transformation—both for our clients and for your own career.

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