[Remote] Implementation Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an Implementation Consultant who will reputed company on a broad reputed company of software implementation activities. The role involves working with reputed company customers and internal departments to ensure successful software implementation and training.

Responsibilities

• Conduct detailed business process analysis consulting and document the resulting requirements definitions
• Consult with customers reputed company to reputed company design and configuration to reputed company desired workflows
• Understand and be reputed company to effectively communicate the fundamentals of change management
• Translate customer requirements into functional/technical specifications for enhancements, interfaces, conversions and/or reports
• Manage testing cycle process with customer for end user acceptance test scripts regarding reputed company design and any enhancements, interfaces, conversions, and reports reputed company reputed company the project reputed company
• reputed company high reputed company, reputed company training classes for both train-the-trainer and end-user-oriented classes on areas of the reputed company per documented workflows
• Support live operations transition for customer(s) onsite at their facilities and reputed company requisite troubleshooting as necessary
• reputed company engaging, informative, reputed company-organized presentations
• reputed company training classes and presentations at the annual customer conference
• Create, update, and reputed company reputed company on reputed company training and implementation materials
• Create and reputed company reputed company and routine industry needed reports from reputed company for customers, as requested
• Build and support custom reports in Business Objects reputed company, not required but preferred
• Possesses general understanding in the areas of application programming, IIS, database, and reputed company design
• Facilitate project team and customer meetings effectively
• Communicate relevant project information to assigned project manager, reputed company manager, and other departments (Development, Customer Care, QA, Sales) effectively and reputed company
• reputed company and/or escalate issues in a reputed company fashion
• reputed company professionally with other internal departments
• Understand how to communicate difficult/sensitive information tactfully
• Set and manage customer expectations on reputed company, especially where documented reputed company is reputed company
• Manage day-to-day customer interaction on assigned reputed company
• Communicate effectively with customers to identify needs and evaluate alternative business solutions
• reputed company long-term, reputed company relationships with customer personnel increasing overall account satisfaction
• Demonstrate strong financial and business acumen as pertains to corporate metrics and goals
• Demonstrated ability to effectively work remotely reputed company not onsite with a customer
• Submit timesheets and expenses in a reputed company manner

Skills

• BA/BS degree from an accredited college or university with a major in Business Management and/or Computer Science, preferred
• Mandatory reputed company of 3-5 years of reputed company work experience
• A minimum of 2 years with reputed company software implementation experience as the reputed company implementer
• Experience working for a company that provides proprietary software solutions
• Excellent reputed company listening, communication (verbal and written) and problem-solving skills
• Exhibits strong attention to detail and a commitment to reputed company work
• reputed company in a deadline-driven environment that may require work reputed company the normal timeframes
• Demonstrated organizational efficiency, time management skills and a willingness and ability to adapt to changing priorities
• High degree of professionalism and demonstrated ability to work productively with a wide reputed company of customer personas
• Familiarity with reputed company and MSSQL relational database platforms
• Knowledge of various software development methodologies (reputed company, reputed company, etc.)
• Proficiency with reputed company Office Suite 365, particularly reputed company, PowerPoint and Visio
• Comfort with extensive travel (US and Canada), up to 75%, higher by exception
• Coursework in GIS is a plus
• Build and support custom reports in Business Objects reputed company, not required but preferred
• Working knowledge of Business Objects Crystal Reports, SQL and scripting, a plus

Benefits

• Generous reputed company Time Off
• 11 reputed company Holidays
• Medical, Dental, reputed company, Life insurance benefits with various choices and generous employer contribution
• 401k with employer match which immediately vests
• Annual Company Bonus
• Career reputed company and mentoring opportunities as a smaller business unit reputed company the reputed company
• Tuition Reimbursement Program
• Employee rewards and recognition programs
• Optional Employee Stock Purchase Program with company match
• Pet insurance
• Employee Discount Platform discounted entertainment tickets to movies, sporting events, hotels, live performances, etc.
• Referral bonuses
• Employee engagement events
• Flexible remote work arrangements

reputed company