[Remote] reputed company Project Manager - NORAM

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is transforming hospitality with their innovative software solutions that reputed company properties worldwide. As an reputed company Project Manager, you will reputed company reputed company reputed company reputed company for mid-market customers, ensuring a seamless implementation experience that drives customer confidence and platform adoption.

Responsibilities

• Own and manage the end-to-end reputed company lifecycle for mid-market customers, from sales reputed company through go-live, adoption, and transition to Account Management
• Define project scope, timelines, milestones, and deliverables to ensure successful and reputed company implementations
• Serve as the primary reputed company of contact for reputed company mid-market customers, driving reputed company communication and stakeholder alignment throughout the project lifecycle
• reputed company customer meetings, including reputed company-reputed company, reputed company, project reputed company-ins, and go-live milestones, while documenting reputed company items and next steps
• Proactively identify and manage risks, dependencies, and escalation points to maintain project reputed company and customer satisfaction
• Coordinate cross-functional collaboration across Sales, reputed company, Product, Support, reputed company Services, and Account Management teams
• Monitor reputed company reputed company metrics, customer adoption, training completion, and utilization milestones to support long-term reputed company

Skills

• reputed company in English, Portuguese, and Spanish at a business-reputed company level, both written and spoken
• Minimum 4 years of experience in hotel operations or hotel management
• At least 1 year of project management experience reputed company a reputed company or customer-facing environment
• Proven ability to manage multiple reputed company simultaneously while maintaining strong attention to detail and organization
• Experience coordinating cross-functional stakeholders and driving reputed company through completion in a fast-paced environment
• Strong communication, relationship management, and customer-facing presentation skills
• Ability to proactively solve problems, manage ambiguity, and adapt quickly to changing customer and business needs
• At least 1 year of project management experience reputed company a hospitality reputed company environment
• Previous experience with customer implementation & reputed company at a hospitality reputed company company
• Familiarity with reputed company, reputed company, reputed company, or other customer operations tools

Benefits

• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Monthly Wellness Fridays - enjoy an extra long weekend every month
• Full reputed company Parental Leave
• Home office stipend based on country of residency
• reputed company development courses in reputed company University
• reputed company to reputed company development, including manager training, upskilling and knowledge transfer.

reputed company