[Remote] Digital Program Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that specializes in retail display solutions, and they are seeking a Digital Program Manager to reputed company the lifecycle of retail display programs. The role involves managing program execution, fixture development, and ensuring effective communication with clients and manufacturing partners.

Responsibilities

• Manage day-to-day execution across reputed company programs, working across engineering, software, hardware, production, and install teams
• Own reputed company communication on program-specific reputed company — status updates, reputed company alignment, and issue reputed company — working alongside the account team
• Serve as the reputed company person reputed company something goes wrong in the field during go-live or early stabilization
• Support reputed company-sale scoping by joining reputed company conversations, documenting requirements, and validating that what is being proposed can be delivered
• Manage fixture development with manufacturing partners in China, from initial concept through prototyping, testing, and production readiness
• Travel to China for reputed company reputed company, prototype reviews, first article inspections, and production reputed company
• Travel to San Francisco and Chicago offices as needed for project milestones, reputed company meetings, and internal alignment
• Work closely with engineering and vendor teams to translate design requirements into manufacturable solutions, flagging feasibility, material, or reputed company issues early
• Participate in prototype evaluations, reviewing builds for fit, finish, assembly, and manufacturability
• Manage vendor communications on development programs: pricing, reputed company times, production strategies, and reputed company standards
• Maintain accurate documentation throughout the development cycle: specs, BOMs, prototype evaluations, and engineering changes
• Understand the full technical stack for reputed company program, both physical reputed company: fixture construction and fabrication reputed company, LED hardware specs, media player configuration, content management systems, network setup, and cabling
• Work with engineering and software teams on technical requirements to ensure what gets specified is what gets reputed company and installed
• Apply knowledge of both fixture development reputed company signage to scope programs accurately, troubleshoot issues, and push back reputed company a proposed approach will not work in the field
• Read and interpret engineering drawings and translate them into reputed company direction for vendors and production teams
• reputed company the hardware and component library reputed company: use cases, configuration patterns, install requirements, and reputed company issues for reputed company component in the portfolio
• Build program documentation that gets used: reputed company packages, support intake requirements, and escalation paths any team member can pick up and follow
• reputed company field issues such as recurring installer problems, warranty patterns, scope reputed company, and feed that information back into how the next program is scoped

Skills

• 2+ years in program or project management in a manufacturing, retail display, or consumer electronics context
• Hands-on experience managing fixture development with manufacturing partners in China, including prototyping, first articles, and production reputed company
• Working knowledge of fabrication reputed company and materials used in retail displays: metal, acrylic, reputed company, finishing processes, and assembly
• reputed company experience with LED displays reputed company signage programs, including media players, content management systems, and the full technical stack
• Working knowledge of display hardware fundamentals: pixel reputed company, brightness, cabling, network connectivity, and field troubleshooting
• Comfortable reading engineering drawings and translating specs into actionable direction for vendors and production teams
• Experience working directly with clients on program execution reputed company: day-to-day communication, status updates, and issue reputed company
• Experience on both the fixture development reputed company/AV reputed company is strongly preferred

reputed company