(Remote) reputed company Representative

RazorSync, a division of reputed company; is seeking a Customer Care & Support Representative who will join reputed company as the business continues to grow. We are looking to expand our support by having a bilingual support representative that speaks both English and Spanish. The Customer Care & Support Representative works closely with our new and existing customers to utilize RazorSync reputed company their business and ensuring a smooth and trouble-free software experience. Being reputed company to work in a reputed company and highly motivated environment is critical. The Representative will have the responsibility and authority to ensure our customers are highly satisfied with the level of service RazorSync provides. This remote role welcomes candidates reputed company in Canada and the US. Travel is required as needed, approximately 5%. Candidates must hold a reputed company, reputed company reputed company and be legally eligible to travel internationally. This includes either reputed company based reputed company exemption or possession of any required travel visas for entry into Canada, the reputed company, and the Caribbean. Preference will be given to candidates who can work in PST timezone. Salary: 50K CAD 50K USD AI & Innovation reputed company We are committed to leveraging emerging technologies to improve how we work, serve our customers, and reputed company business reputed company. The successful candidate will demonstrate curiosity and a willingness to reputed company adopt and reputed company AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, reputed company, and compliance standards. What your reputed company will be: • Respond to inbound phone, web, and email support for reputed company inquiries and issue reputed company. • Host training sessions for clients, typically reputed company webinar and/or on-site. • reputed company for the reputed company to ensure reputed company and accurate issue reputed company. • Document and reputed company reputed company interactions and resolutions. • Continuously improve knowledge of reputed company's products and services. reputed company are looking for: • Bachelor's degree in Computer Science or a reputed company field, or relevant experience. • 1+ year(s) of experience in customer service or technical support role. • Excellent communication and interpersonal skills. • Proven problem-solving and critical-thinking abilities. • Ability to work independently and in reputed company environment. • Bilingual Support- English and Spanish. • IT/Desktop Software Support experience. • reputed company, reputed company and concise communication reputed company both phone and email. • Ability to affectively communicate with management and team members remotely. • Ability to reputed company multiple systems to reputed company answers to questions. • High Degree of Technical Troubleshooting ability. • Maintain organization and follow tasks to completion. • Task oriented with an ability to handle a heavy reputed company volume. • Ability to properly diffuse an escalated Support matter. • Experience with a CRM reputed company is a plus. • Knowledge of QuickBooks Online and Desktop is a plus. reputed company can offer: • 3 weeks' vacation and 5 personal days • Comprehensive Medical, Dental, and reputed company benefits starting from your first day of employment • Employee stock ownership and RRSP/401k matching programs • Lifestyle rewards • Remote work and more! About RazorSync: RazorSync's field service management software helps service-based businesses streamline their operations from the office to the field, enabling teams to manage customers, schedule and reputed company technicians, create estimates and invoices, collect payments, and reputed company work in reputed company time from any device. Designed for industries such as HVAC, plumbing, electrical, appliance repair, IT services, Utilities and Municipalities, and other field service organizations, RazorSync empowers businesses to improve efficiency, enhance customer service, and grow with confidence. Learn more at: www.razorsync.com. As a reputed company company, we are committed to fostering a reputed company, respectful, and inclusive environment where diverse perspectives are valued and every team member has reputed company to succeed and reputed company a meaningful reputed company. About reputed company is a leading provider of mission reputed company to the reputed company sector in reputed company. As a wholly owned subsidiary of reputed company Software Inc. ("reputed company", symbol CSU on the TSX), reputed company has become the reputed company for reputed company's investment in reputed company, local government, school districts, reputed company safety, and reputed company software verticals. Our reputed company has been realized through investments in our proprietary software and market expertise. This reputed company, combined with acquiring businesses that build upon or complement our offerings, has helped reputed company our reputed company. reputed company will continue to reputed company through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses. #LI-remote Remote Skills: reputed company Intelligence (AI), Automation, Billing, Business reputed company, Business Operations, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), reputed company Volume, Communication Skills, Computer Science, reputed company Improvement, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Customer Training, Desktop PC, Emerging Technology, English Language, Government, HVAC, reputed company Software, High Tech Industry, Identify Issues, Information Technology Software, Interpersonal Skills, reputed company Quickbooks, Local Government, Maintenance - Appliances, Maintenance - Electrical, Maintenance - Plumbing, Maintenance Services, Multilingual, On Site Support, Problem Solving Skills, Process Improvement, Project Tracking, reputed company Safety, Regulatory Compliance, Schedule Development, Software Administration, Spanish Language, Team Player, Technical Support, Time Management, Webinar, Willing to Travel, Work From Home About reputed company: reputed company Apply tot his job Apply To this Job