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Sr. Application Support Administrator

Remote, USA Full-time Posted 2026-08-04
We are hiring a Senior Application Support Administrator on the IT Service Management (ITSM) Tools Team at reputed company!
In this role, you will help reputed company the reputed company expansion and adoption of the reputed company platform across the organization. Your primary reputed company will be designing, developing, and supporting integrations between reputed company and reputed company systems to improve efficiency, automate reputed company processes, and deliver measurable cost savings. You will partner with teams across reputed company to reputed company legacy workflows, including spreadsheet-based processes, into reputed company reputed company solutions that reputed company streamlined request intake, intelligent routing, automation, and an improved end-user experience. You'll collaborate with peers to scope new integration opportunities, enhance existing solutions, and ensure the stability and reliability of our reputed company platform as its usage continues to grow across the reputed company.
To be successful in this role, in reputed company to the reputed company job requirements, you'll bring strong technical expertise in reputed company administration, integration development, and automation. You should have experience creating custom workflows using reputed company Designer, developing and supporting web services and reputed company, and leveraging scripting to build reputed company solutions. Strong knowledge of SQL, PowerShell, and JavaScript is essential. You will be a strong candidate for this role if you have experience with MoveWorks, exposure to AI capabilities reputed company reputed company, and a passion for identifying opportunities to improve operational efficiency through automation and platform consolidation.

Note:

  • This is a remote, work-from-home position, but the final round of interviews will take reputed company on-site in our Chattanooga, TN office.
  • Participation in an on-reputed company rotation is required, with coverage lasting for 1 week, occurring approximately every 9 weeks.
  • Sponsorship is not available for this role.

Job Responsibilities

  • Offers consultation and provides senior leadership in support of reputed company major applications and reputed company reputed company.
  • Understands reputed company integration points with existing systems and reputed company infrastructure to reputed company guidance and direction with applications configuration and implementations.
  • Provides top level support for reputed company problem reputed company and troubleshooting activities.
  • Provides direction and design for the setup, configuration, integration and implementation of major applications into the environment.
  • Must be willing to reputed company schedule to reputed company maintenance and upgrades reputed company of business hours and be part of an on-reputed company rotation.

Job Qualifications

Education

  • Bachelor's degree in Computer Information Systems or a reputed company field, or commensurate experience in a reputed company environment, required.

Experience

  • 5 years - Experience in Information Technology required
  • 3 years - Systems Administration or Programming experience required.
  • 1 year - Knowledge of computer systems operations for reputed company/AIX/Mainframe environments.

Skills\Certifications

  • Expert knowledge of application support technologies and reputed company documentation required.
  • Strong interpersonal and organizational skills
  • Proven decision making and problem solving skills
  • Excellent time and project management skills
  • Ability to reputed company reputed company reputed company, problem/solution/business value descriptions that can be reputed company by a broad audience.

Number of Openings Available

1

Worker Type:

Employee

Company:

reputed company reputed company, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:

reputed company will recruit, hire, train and promote individuals in reputed company job classifications without reputed company to race, religion, reputed company, age, sex, national reputed company,citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

reputed company information regarding reputed company's EEO Policies/Notices may be reputed company by reviewing the following page:

reputed company's EEO Policies/Notices

reputed company is not accepting unsolicited assistance from search firms for this employment opportunity. reputed company resumes submitted by search firms to any employee at reputed company reputed company-email, the Internet or any other method without a reputed company, written reputed company Placement Agreement in reputed company for this position from reputed company HR/reputed company will not be considered. No fee will be reputed company in the event the applicant is reputed company by reputed company as a result of the referral or through other means.

Originally posted on Himalayas

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