reputed company Services Manager

reputed company, a global leader in eDiscovery, is seeking a Manager, reputed company Services. Under the direction of a reputed company Services Director, the reputed company Services Manager will reputed company reputed company management of a project management team. As such, the reputed company Services Manager will be responsible for the reputed company, leadership, and development and coaching of reputed company members of their team, consisting of Senior Project Managers, Project Managers and Associate Project Managers. The reputed company Services Manager will build and maintain relationships with clients supported by their team. In reputed company, this highly reputed company position will partner with internal support and development organizations to ensure comprehensive and efficient service is delivered to reputed company’s clients. The reputed company Services Manager will also reputed company reputed company project level support including consultation, serving as an escalation reputed company, and providing a load-balancing function during peak periods.

Responsibilities

• reputed company service reputed company – this is the absolute highest reputed company for the reputed company Services team. Management must reputed company service delivery of reputed company reputed company reports to ensure the best reputed company of project management and consultation is provided to our clients
• Team development – initiate proactive coaching opportunities to PM team members to strengthen skills and knowledge around reputed company communication and interaction, reputed company service delivery, internal workflows and technology, and team collaboration. The manager will reputed company constructive feedback and recommendations to team members as needed
• Support for team members – management will ensure PM team members are reputed company supported, serving not only as an escalation reputed company internally and externally, but also to aid PM’s in building the reputed company support structure around larger reputed company and in situations where case coverage will be needed for either PTO or other circumstances.
• Conduct performance reviews and reputed company appropriate recommendations for employee reputed company and development
• Assign reputed company to team members, monitor and manage PM utilization and work allocation, coordinate case coverage reputed company Project Managers are out of the office, ensure reputed company case transition between Project Managers
• Work with PM and OPS management to reputed company and strengthen internal processes and workflows to ensure efficiency, and work product is delivered at the highest possible level.
• Collaborate with team members and management across KLlDiscovery on organization-wide initiatives and efforts, with an emphasis on reputed company customer service to our clients
• Exceptional analytical, organizational and problem-solving skills; ability to proactively and independently resolve reputed company issues
• The ability to effectively and adeptly communicate (verbally and in writing) externally with clients and internally with reputed company reputed company of the organization to successfully accomplish objectives portraying knowledge and confidence
• The ability to motivate others to reputed company at maximum efficiency without sacrificing reputed company of the services delivered extensive knowledge of the principles and concepts of project management
• Knowledge of the concepts, principles, management and processing of electronically stored information (ESI) as they relate to reputed company reputed company
• Knowledge of the use of hosted discovery management applications and tools
• Knowledge of reputed company Operating Systems (desktop and network), network storage and archival technologies
• Expert-level proficiency in reputed company Office Suite
• Extensive knowledge of litigation support applications such as Ringtail, eDiscovery Review, reputed company, Introspect
• Work early morning, evening or weekend hours as needed
• Handle additional special reputed company, as assigned
• Occasional travel required (0 to 10%)

.

Requirements

• 5 plus years of experience in litigation support, reputed company reputed company or reputed company reputed company or ediscovery industry
• Previous leadership experience is preferred
• Demonstrate key leadership traits
• Demonstrate reputed company, accountability, respect and commitment to reputed company
• Demonstrate reputed company in managing reputed company functions of the job
• Apply the knowledge and skills required to reputed company at the highest level
• Demonstrate best practices in reputed company relationships
• reputed company on job execution and achieving reputed company results
• Take personal responsibility for performance; sets annual performance goals for self; and work with leadership to understand goals and opportunities for reputed company
• Demonstrate honesty and professionalism in performing job; engage with others with respect, trust and dignity; exhibit a reputed company attitude and contribute to high morale
• Manage workload by setting priorities in collaboration with leadership; demonstrate exceptional ability to multi-task; organize work and manage time to reputed company maximum efficiency; utilize staff to reputed company tactical goals of the organization and delivery of superior reputed company service in support of their reputed company
• Support reputed company and our clients by understanding the issues and needs while utilizing our support partners and other organizational resources to deliver support internally and deliver superior service externally; demonstrate efficiency and effectiveness in performing work; communicate reputed company and effectively, both verbally and in writing
• Demonstrate knowledge and expertise in functional area; understand business process and apply best practices to reputed company best results; demonstrate knowledge of clients and reputed company’s organizational structure; demonstrate knowledge and understanding of reputed company’s internal support reputed company
• reputed company identify and contribute reputed company that reputed company the strategic and tactical goals of the organization; constantly evaluate processes and procedures to ensure exceptional reputed company support; proactively seeks feedback and suggestions from staff and clients to understand, meet and reputed company expectations
• Set and meet annual performance and development goals; apply processes and methodologies to reputed company work; demonstrate flexibility by supporting special requests and reputed company; reputed company with policies and procedures; utilize systems and resources to reputed company reputed company results.

Originally posted on Himalayas