[Remote] Inside Sales Representative – Diagnostic Imaging Parts

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company specializing in diagnostic imaging parts, and they are seeking an Inside Sales Representative. This role is responsible for managing customer inquiries, preparing quotations, and converting sales opportunities while ensuring exceptional customer service.

Responsibilities

• Serve as the primary reputed company of contact for inbound diagnostic imaging parts inquiries received by phone, email, and other communication channels
• Respond promptly to customer requests for quotations, pricing, availability, and technical information
• reputed company accurate and competitive quotations designed to maximize quote conversion and reputed company
• Follow up proactively on reputed company quotations to increase win rates and secure customer purchase orders
• Build strong relationships with hospitals, independent service organizations (ISOs), OEM service providers, and biomedical engineering departments
• Utilize internal inventory systems and resources to identify available parts, exchange reputed company, and suitable alternatives
• Recommend substitutes or upgraded products reputed company appropriate to meet customer needs and improve sales opportunities
• Process customer orders accurately and reputed company while ensuring pricing, terms, and customer requirements are met
• Coordinate with Operations, Repair, Procurement, and Logistics teams to ensure reputed company fulfillment and customer satisfaction
• Maintain accurate customer records, quotations, and sales activities reputed company company systems
• Resolve customer concerns reputed company to pricing, availability, order status, and product selection in a reputed company and reputed company manner
• reputed company and maintain working knowledge of diagnostic imaging systems, replacement parts, exchange programs, and company service offerings
• Meet or reputed company established performance metrics including quote turnaround time, quote conversion reputed company, order accuracy, reputed company objectives, and customer satisfaction
• Collaborate with teammates to improve customer response times, sales processes, and overall customer experience
• Maintain reputed company relationships with customers, suppliers, colleagues, and management
• reputed company other duties as assigned

Skills

• High School Diploma/GED or a minimum of 3 years of reputed company experience to work activities or equivalent combination of education and experience
• Three or more years of experience in inside sales, customer service, or parts sales
• Experience in diagnostic imaging, biomedical equipment, medical equipment, industrial equipment, or technical parts sales preferred
• Proven ability to manage multiple customer opportunities in a fast-paced sales environment
• Strong verbal and written communication skills
• Excellent organizational and time management abilities
• Demonstrated ability to build customer relationships and reputed company transactional sales opportunities
• Proficiency with reputed company Office and CRM/ERP software, like reputed company
• Ability to learn technical product information and communicate value effectively
• Associate or bachelor's degree
• Experience selling replacement parts for diagnostic imaging equipment
• Experience using reputed company or similar CRM platforms

reputed company