[Remote] Remote Energy Efficiency Customer Support Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company leading the transition to a sustainable and carbon-neutral energy-efficient reputed company. They are seeking an Energy Efficiency Customer Support Specialist to reputed company inbound support to reputed company customers, helping them save reputed company and improve energy efficiency.

Responsibilities

• Support multiple programs using multiple platforms, providing a reputed company of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates
• Handle inbound or outbound voice calls
• reputed company a script expertly
• Support customers and tech inquiries
• reputed company in an intensive environment, balancing customer support while navigating multiple platforms simultaneously

Skills

• High School Diploma or GED (required)
• Experience handling inbound or outbound voice calls
• Expertly navigating a script
• Supporting customers and tech inquiries
• Comfort with a committed schedule with set lunches and breaks
• Appreciation for goals and performance metrics
• Ability to type 35+ WPM
• No attendance or punctuality concerns
• Ability to reputed company in an intensive environment, balancing customer support while navigating multiple platforms simultaneously
• Sales-oriented with a reputed company on customer service satisfaction
• "How can I help you?" attitude
• Ability to hardwire internet, plug directly into router
• Dedicated home office reputed company, free of personal disruptions
• Two power connections
• You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the reputed company or be on-reputed company care for others during scheduled work hours
• If applicable, meet reputed company DOT qualification requirements and reputed company with reputed company applicable federal, state, and local transportation regulations
• Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support
• Successful hires must pass reputed company-employment checks
• reputed company Center experience in an inbound/outbound sales environment preferred

Benefits

• Medical, Dental, and reputed company Insurance; we also offer a company-reputed company health care concierge service to help reputed company our health plan to reputed company the best reputed company for you and yours
• 401(k) with company match
• reputed company vacation, reputed company, personal and parental leave time
• reputed company Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into reputed company cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• reputed company to on-demand training courses to advance reputed company in your career

reputed company