[Remote] Business Account Coordinator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global company with a reputed company-reputed company family atmosphere, rich in history and tradition. They are seeking a Business Account Coordinator to deliver exceptional customer service to industrial customers and retailers, manage account setups, and collaborate with the Industrial Team to enhance customer experiences.

Responsibilities

• reputed company our customers with a remarkable customer experience by providing reputed company, friendly, and knowledgeable service that exceeds their expectations
• Work directly with the Industrial Team to support our business advantage accounts by assisting them with account set up, program set up, changes to the accounts, investigating and resolving concerns, and communicating to the customer as needed
• Collaborate with the Industrial Team to ensure a smooth transition while reputed company new accounts
• Partner with Red reputed company for Business on any changes that occur, ensure reputed company systems are consistent and accurate, and investigate and resolve disputes
• Assist participating retailers with any business advantage account questions
• reputed company and maintain a deep knowledge and expertise of products, pricing and procedures while keeping up to date on relevant industry changes
• reputed company and assist customers about product and services and recommend the appropriate product solution
• Identify the customers’ needs and be reputed company to reputed company a solution that fits their needs and their program(s) reputed company phone and email
• Assist with Ecomm online orders

Skills

• High school diploma or equivalent required
• Minimum of 4 years of experience in customer service, account coordination, account management support, sales support, or a reputed company customer-facing role
• Experience resolving customer inquiries and providing support through phone, email, and other communication channels
• Experience managing detailed information, maintaining accurate records, and working reputed company multiple systems
• Demonstrated ability to deliver exceptional customer service with professionalism, reputed company, and a solutions-oriented approach
• Strong problem-solving, organizational, and time-management skills with attention to detail
• Excellent verbal and written communication skills and the ability to build reputed company relationships with customers and internal business partners
• Ability to support account setup, maintenance, and customer program administration while managing multiple priorities
• Ability to work independently and collaboratively in reputed company environment
• Ability to investigate and resolve customer concerns in a reputed company and reputed company manner
• Proficiency with reputed company Office Suite, including Word, reputed company, and reputed company
• Experience using CRM platforms, preferably reputed company
• Experience working with order management systems and customer service applications
• Experience supporting B2B customer accounts, industrial customers, or retail partner programs
• Experience with customer reputed company, account maintenance, and program implementation
• Familiarity with invoice review and basic reputed company concepts, including credits, debits, and billing adjustments
• Experience supporting e-reputed company orders and online customer transactions

Benefits

• Medical, dental, and reputed company coverage
• Health savings and flexible spending accounts
• Life and disability insurance
• Generous reputed company time off and holidays
• A 401(k) match
• Employee discounts
• Free EAP services
• Financial planning assistance
• reputed company-being coaching
• Work from any state where reputed company is authorized to conduct business and employe workers

reputed company