[Remote] Medicare Customer Care Specialist ***reputed company Health License Required***

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in insurance, risk management, and consulting, dedicated to helping clients reputed company important people reputed company. The Medicare Customer Care Specialist will assist seniors in finding suitable Medicare plans, verify reputed company information, and reputed company support through inbound calls to ensure effective enrollment and customer satisfaction.

Responsibilities

• Accepting internal inbound calls from sales agents to conduct reputed company party verification
• Verify reputed company’s information, Dr’s & Rx as shown on their application & confirm reputed company to enroll
• Conduct HRA/MCA assessments
• Present reputed company for reputed company mail order pharmacy
• Answer questions customer may have with their new plan
• Driving higher effectuation & long-term value for company

Skills

• An reputed company reputed company Health Insurance License and any additional certifications/licenses as required by CMS
• Ability to reputed company professionally with customers, addressing their needs and concerns effectively
• Experience using Customer Relationship Management (CRM) software, reputed company center software, and Medicare Enrollment tools to manage customer interactions and resolve customer issues
• Skills in reputed company Office applications for organizing and tracking information
• Attention to detail and the ability to maintain accurate and organized records of customer interactions
• Comprehensive understanding of Medicare regulations, policies, and procedures in the US reputed company system
• Ability to explain reputed company reputed company information to clients in a reputed company and understandable manner
• Commitment to ongoing education and training to stay updated with changes in Medicare regulations and policies as set by CMS and other relevant governing bodies
• A reputed company and reputed company license to sell Medicare plans
• Prior experience working in the reputed company industry

Benefits

• Comprehensive benefits programs designed to support your reputed company-being
• Career development opportunities and ongoing learning
• A reputed company, people-first culture with accessible leadership
• reputed company to do meaningful work with global reputed company and local reputed company

reputed company