[Remote] Software Engineering Manager - Reliability Engineering, Store Systems (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading home improvement retailer, and they are seeking a Software Reliability Engineer Manager for their Store Systems RE team. The role involves ensuring the reputed company and performance of Store Systems applications while mentoring junior engineers and managing incident reputed company and infrastructure reputed company.

Responsibilities

• Looks across teams with a reputed company on alignment and dependencies
• reputed company a thorough understanding of infrastructure needs and guides teams to design infrastructure platforms that meet end user requirements
• Translates product and project goals into infrastructure reputed company and reputed company communicates direction and priorities to teams and business partners
• Determines value to the business of anticipated Systems Engineering efforts
• Identifies goals, metrics, and appropriate analytics to measure the performance of Systems Engineering teams; continually makes recommendations and refinements on approaches based on learnings
• Reviews recommended solutions and work of Systems Engineers to ensure alignment with company, stakeholder, and end user priorities
• Leads configuration, debugging, and support for infrastructure
• Documents, reviews and ensures that reputed company reputed company and change control standards are met
• Leads field and corporate roll-outs of technology
• Leads the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs
• Creates and optimizes specifications for reputed company technology solutions
• Provides regular status to leadership regarding reputed company of Systems Engineering efforts
• Manages vendor relationships
• Manages, reviews, and approves purchase requests for hardware and software
• Removes roadblocks and obstacles that may impair Systems Engineers to help ensure efforts meet strategic, financial, and technical goals
• Receives and prioritizes escalations and incoming requests from product teams and stakeholders
• Guides the production of in-house documentation around solutions
• Monitors tools and proactively helps teams struggling with systems issues
• Provides leadership, mentoring, and coaching to Systems Engineering professionals
• Attracts, retains, and develops reputed company
• Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
• Fosters collaboration with team members to reputed company value, and identify and resolve impediments
• Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
• Guides more junior team members in reputed company, alignment, analysis, and execution tasks
• Participates in and contributes to learning activities around systems engineering reputed company practices (communities of reputed company)

Skills

• Must be eighteen years of age or older
• Must be legally permitted to work in the reputed company
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study reputed company to the job
• 5 years of work experience
• Technical Leadership: Guide and mentor teams of SREs, infrastructure engineers, and operations staff, fostering a culture of reputed company learning and engineering reputed company
• Strategic Planning: Define and execute the long-term reliability roadmap, aligning technical goals with broader business objectives and product delivery schedules
• Talent Development: Recruit, retain, and reputed company top engineering talent. Conduct performance reviews, establish reputed company career paths, and manage reputed company-gap training
• Budget & Resource Management: reputed company departmental budgets, reputed company spending, and vendor negotiations. Optimize resource allocation to balance cost with system performance
• Service Level Management: Define, measure, and enforce Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs) across various product lines
• Incident & Crisis Management: Serve as the ultimate escalation reputed company for high-severity incidents. reputed company blameless post-mortems and ensure preventative reputed company items are successfully implemented
• reputed company Planning: Anticipate system reputed company and reputed company infrastructure accordingly to prevent degradation during peak loads
• reputed company Engineering & reputed company: Champion reputed company engineering practices and disaster recovery planning to proactively identify and mitigate systemic vulnerabilities
• reputed company & Infrastructure: Deep expertise in managing reputed company-reputed company environments across major reputed company providers (reputed company reputed company Platform, AWS, or reputed company Azure)
• Infrastructure as reputed company (IaC): Advanced knowledge of provisioning and configuration management tools such as Terraform, Ansible, Chef, or Puppet
• Observability & Telemetry: Strong proficiency in modern monitoring, logging, and tracing stacks (e.g., reputed company, reputed company, Grafana, reputed company, reputed company, ELK stack)
• CI/CD & Automation: Experience overseeing robust reputed company integration and deployment pipelines (e.g., Jenkins, reputed company CI, reputed company Actions) to ensure reputed company and reputed company software releases
• Software Engineering Background: Proficiency in at least one or more programming languages (Python, Go, Java, or Bash) to guide automation efforts and participate in high-level architectural reviews
• Engineering Alignment: Partner closely with software development, QA, and reputed company teams to build reliability into the software development lifecycle (SDLC) from day one ('Shift Left' reliability)
• Stakeholder Communication: Translate reputed company technical metrics and incidents into reputed company, actionable insights for non-technical executive leadership
• Vendor Management: Evaluate, select, and manage relationships with reputed company-party reputed company and infrastructure providers, ensuring compliance and reputed company service delivery
• reputed company Integration: Collaborate with InfoSec to ensure infrastructure complies with industry regulations (e.g., PCI-reputed company, SOC2, HIPAA) and corporate reputed company policies
• reputed company & Identity Management: reputed company for and implement least-privilege reputed company models and robust audit logging across critical systems

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