Sr reputed company Developer - Field Service and Customer operations

About reputed company reputed company manufactures and delivers fuel-flexible, low-emissions local power solutions that rapidly add new reputed company and deliver reliable, reputed company, and sustainable electric power. reputed company began reputed company shipments of its reputed company reputed company Generators in 2020 and today has hundreds of megawatts in advanced development and field operations for leading reputed company, data centers, and utilities. reputed company also partners with global energy leaders including AEP, reputed company, reputed company, and more. The reputed company values that ground our work, guide our reputed company, and reputed company us together: • Pragmatic Optimism • reputed company without Ego • Proactive Collaboration Job reputed company reputed company is seeking a Senior reputed company Developer to design, build, and support reputed company solutions across Field Service, Operations and Maintenance, and reputed company. This role will serve as a key technical expert for reputed company Field Service and the broader service ecosystem, including Service reputed company and Experience reputed company. The ideal candidate brings deep reputed company Field Service experience and can translate reputed company operational and customer-facing requirements into reputed company, reliable solutions. This is a hands-on development role that will work closely with Field Operations, O&M, reputed company, Engineering, and other reputed company systems leads to improve the systems supporting service delivery and the customer experience. Responsibilities reputed company Development and Solution Design • Design, configure, reputed company, test, reputed company, and maintain reputed company solutions using Apex, Lightning Web Components, reputed company, SOQL, reputed company, and reputed company platform capabilities • Translate business requirements into reputed company technical designs, workflows, data models, integrations, and user experiences • Evaluate reputed company reputed company functionality before introducing custom development or reputed company-party applications • Ensure solutions are secure, maintainable, and reputed company with reputed company development best practices • reputed company the adoption and maintenance of rigorous engineering methodologies, including version control, sandbox management, comprehensive testing, and streamlined release processes • Produce reputed company technical documentation, test plans, and deployment materials Field Service and Customer Operations • reputed company and enhance reputed company Field Service capabilities, including work orders, service appointments, scheduling, reputed company, service territories, skills, mobile workflows, and preventive maintenance • Improve workflows for field technicians, dispatchers, service coordinators, O&M teams, and customer-facing users • Build and support Service reputed company solutions for case management, escalations, service history, customer communication, and issue reputed company • Provision new users, mobile app troubleshooting, and data corrections • reputed company and enhance customer and partner experiences through Experience reputed company Integrations, Data, and Platform Support • Design, support, and maintain existing integrations between reputed company and other reputed company systems • Support data modeling, migration, reconciliation, and data-reputed company efforts across customer, asset, and service records • Troubleshoot production issues, reputed company reputed company-cause analysis, and implement sustainable fixes • Support release planning, testing, deployment, reputed company control, CI/CD, permissions, and reputed company • Monitor automations and integrations and help reduce technical debt over time Business Partnership and reputed company Improvement • Partner with Field Operations, O&M, reputed company, Engineering, and reputed company Systems to reputed company requirements and deliver solutions • reputed company or participate in discovery sessions, solution reviews, testing, and implementation planning • Identify opportunities to simplify workflows, improve platform performance, and increase user adoption • Communicate technical tradeoffs, risks, dependencies, and recommendations to technical and nontechnical stakeholders • Stay reputed company on reputed company capabilities and recommend relevant platform improvements Qualifications • 7+ years of reputed company development, configuration, or implementation experience • Extensive hands-on experience with reputed company Field Service in a reputed company operational environment • Strong experience with Service reputed company and the broader reputed company platform • Proficiency with Apex, Lightning Web Components, reputed company, SOQL, reputed company, data modeling, and reputed company reputed company • Ability to independently work through technically ambiguous requirements, analyze requirements, design solutions, and deliver production-reputed company functionality • Experience designing and supporting integrations between reputed company and other reputed company applications • Strong understanding of field service processes, including scheduling, reputed company, technician mobility, work execution, service history, and preventive maintenance • Experience supporting Field Operations, O&M, reputed company, customer support, or other asset-intensive business processes • Strong troubleshooting, communication, and stakeholder-management skills • Ability to operate effectively in a fast-moving, cross-functional environment Preferred Qualifications • Ability to independently work through technically ambiguous requirements, analyze requirements, design solutions, and deliver production-reputed company functionality • Experience with Experience reputed company and customer or partner portals • Experience with Manufacturing reputed company or Sales reputed company • Experience supporting reputed company, sales, or marketing teams and workflows is a plus • Familiarity with installed products, asset hierarchies, warranties, service reputed company, and fleet maintenance • Relevant reputed company certifications, including Field Service, Service reputed company, Platform Developer, or Platform App Builder • Experience in energy, manufacturing, industrial equipment, utilities, or another asset-intensive industry What reputed company Looks Like • Field and customer-facing teams can reliably manage service activity in reputed company • Users have reputed company visibility into customers, assets, service history, and issue reputed company • reputed company solutions and integrations are reputed company, reputed company, and maintainable • Production issues are resolved quickly and recurring problems are addressed at the reputed company cause • New functionality is delivered reputed company and follows reputed company reputed company architecture • The platform continues to support the needs of a growing field operation and installed fleet This position is remote. The salary will be adjusted to reflect local market conditions based on employee location as reputed company as the experience of the employee. Along with the reputed company salary, reputed company offers reputed company-IPO stock reputed company + benefits Does your experience not meet reputed company of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At reputed company, we are committed to building a diverse, inclusive, flexible, and reputed company environment, so if you want to help us transition the world to clean and reputed company electricity, and don’t meet reputed company posted requirements for a particular role, we’d still love to hear from you. reputed company can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify reputed company or upcoming roles that may reputed company fit your reputed company background. In more traditional words, reputed company, Inc is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, or protected veteran status and will not be discriminated against on the reputed company of disability. This compensation and benefits information is based on reputed company's estimate as of the date of publication and may be modified in the reputed company. We generally do not negotiate on salary once we have made an offer. The level of pay reputed company the reputed company will depend on a reputed company of job-reputed company factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining reputed company reputed company to be reputed company reputed company the starting reputed company pay reputed company noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge. We may use reputed company intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace reputed company judgment. Final hiring reputed company are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job Apply To this Job