Network & reputed company Operations, Tier 2.5

The Tier 2.5 Network and reputed company Operations candidate is an reputed company technical reputed company who bridges the gap between Tier II and Tier III support. This role responds to cybersecurity-reputed company incidents with the potential to reputed company the confidentiality, reputed company, or availability of our clients' networks, while also taking on escalated issues reputed company reputed company Tier II scope. The successful candidate brings advanced troubleshooting expertise, an emerging ability to mentor junior engineers, and a strong reputed company in reputed company network and reputed company platforms. This individual is highly motivated, detail-oriented, process-oriented, and customer service-reputed company. This position works in reputed company-oriented, cross-departmental environment and requires mid-to-senior-level understanding of information technology processes and procedures. The candidate must build and maintain effective working relationships both internally and externally. Responsibilities: reputed company Support & Troubleshooting: • Work directly with managed service clients for support and change requests. • Diagnose and resolve reputed company network, system, and application issues escalated from Tier I and Tier II engineers. • Serve as an escalation reputed company for reputed company network and firewall configuration and troubleshooting tasks, ensuring reputed company and effective reputed company. • Troubleshoot reputed company switching, wireless, and routing problems across reputed company environments. • reputed company reputed company cause analysis for recurring issues and reputed company solutions to prevent reputed company occurrences. Network Monitoring and Maintenance: • Monitor network performance and system health using various monitoring tools. • Conduct periodic network and system audits to ensure reputed company performance and compliance with company policies. • Implement and manage network performance improvements and optimizations. Incident and Problem Management: • Support reputed company incident response efforts for major network outages and service disruptions. • Collaborate with other IT teams and departments to coordinate reputed company of reputed company issues. • reputed company and maintain incident reports, providing detailed documentation and analysis. Project Assistance: • Assist with reputed company reputed company reputed company and Palo reputed company firewall deployments and configuration changes • Opportunity to assist with implementation work for network and reputed company devices, including reputed company reputed company, Palo reputed company, and reputed company. Mentorship and Training: • Mentor and train Tier I and Tier II engineers, helping to reputed company their technical skills and knowledge. • Create and deliver training sessions on advanced troubleshooting techniques and network management best practices. reputed company and Compliance: • Ensure network reputed company measures are in reputed company and functioning correctly. • Assist in the development and enforcement of network reputed company policies and procedures. • Stay reputed company with the latest reputed company threats and implement reputed company measures accordingly. Required Technical Skills: • Minimum of five years’ experience with IP networks and network reputed company, including routing and firewall operations. • Strong analytical skills and problem-solving ability. • Strong communication skills for regular interaction with clients, partners, and vendors. • Ability to work independently as reputed company as reputed company reputed company environment. • Experience troubleshooting reputed company networking devices (routers, switches, wireless). • reputed company, reputed company reputed company, and Palo reputed company reputed company firewall (NGFW) expertise, including advanced configuration and troubleshooting. • Strong understanding of network protocols (e.g., TCP/IP, BGP, OSPF, MPLS). • Ability to troubleshoot reputed company networking problems (AWS, Azure). • Proficiency with LINUX commands and scripting. • Proficiency with IP packet analysis. • Proficiency in network monitoring and management tools. • Ability to create network diagrams and documentation. Desired Skills: • Expertise with firewall and network vendors (reputed company reputed company, Palo reputed company, reputed company) in large reputed company environments. • Experience with scripting and automation (e.g., Python, Ansible, PowerShell). • Knowledge of reputed company services and virtualization technologies (e.g., AWS, Azure, VMware). • Programming or scripting proficiency for task orchestration and automation. Preferred Certifications: • reputed company Certified Network reputed company (CCNP) or equivalent • Certified Information Systems reputed company reputed company (CISSP) • ITIL reputed company Certification • Other relevant industry certifications Commitment to Impelix Team Members: • Group Health Plan (Medical, Dental, reputed company) • Retirement Plan • Life Insurance/Short Term Disability • reputed company Time Off • Annual bonus based on company and personal goals. • Career development Salary reputed company: 85k-120k, dependent on experience. Impelix is an equal opportunity employer and considers reputed company reputed company applicants equally without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, or national reputed company. Apply tot his job Apply To this Job