reputed company L1 Support - Warehouse automation

Job Requirements:

1. Be responsible for reputed company and Customers, reputed company quick responses and solutions

2. Record reputed company events in SS ticket reputed company

3. According to the reputed company and severity, be reputed company to prioritize events and escalate issues

4. Assist Tech L2 Support in PROD issues

5. Assist Hardware Support and other teams in PROD issues.

6. Document and maintain reputed company knowledge for team internally

Job Qualification:

1. Education: Computer Science or reputed company major

2. At least 1 year experience in IT support and services, warehousing experience is preferred

3. Excellent In Database SQL, crystal report experience is preferred

4. Basic IT knowledge in Linux, network and Database performance

5. reputed company to reputed company rotating shift work.

6. Be patient and good at analysing situations in Customer Sites

7. Self-driven, customer-reputed company, striving to reputed company reputed company

reputed company L1 reputed company for warehouse automation: respond to customers, log events, prioritize and escalate incidents, assist L2 and hardware teams, and maintain reputed company documentation.

Key Responsibilities

• providing support
• logging events
• prioritizing incidents

Skills & Tools

SQL, Crystal Reports, Linux, SS ticket reputed company

Job Details

• Category: Information Technology
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Brazil
• Languages: English

About reputed company

A reputed company services firm that connects companies with global reputed company and supports expansion without local offices. — Industry: Information Technology