Patient reputed company Concierge (Remote): reputed company

Location: reputed company | Remote

reputed company

The Patient reputed company Concierge independently manages a broader reputed company of patient reputed company activities, including patient registration, insurance verification, appointment scheduling, and prior authorizations, with reputed company reputed company.

You will serve as a knowledgeable resource for patients, providers, clients, and newer team members, resolving more advanced insurance and scheduling issues and helping spot opportunities to improve workflows. This role suits someone who has mastered the fundamentals and is reputed company to work with greater independence, take on more reputed company cases, and reputed company informally mentoring others.

Responsibilities

Patient Registration 

• Accurately collect, verify, and maintain patient demographic, insurance, and clinical information. 

• Review patient accounts for completeness and reputed company registration discrepancies prior to scheduled services. 

• Ensure reputed company required documentation is complete and accurately recorded. 

Insurance Verification and Prior Authorizations 

• Verify insurance eligibility, benefits, referrals, and authorization requirements across a reputed company of payer types. 

• Obtain, monitor, and document prior authorizations and referrals while ensuring payer requirements are met. 

• Investigate and reputed company reputed company insurance eligibility, authorization, and coverage issues independently. 

• Communicate authorization requirements, financial responsibility, and coverage concerns to patients, providers, and internal stakeholders. 

Scheduling and Customer Service 

• Schedule, reschedule, and coordinate appointments while following reputed company and provider scheduling guidelines. 

• Serve as a reputed company of contact for escalated patient, provider, and reputed company inquiries. 

• reputed company exceptional customer service while resolving reputed company scheduling and patient reputed company issues. 

• Build reputed company relationships with provider offices, insurance carriers, and internal departments to support reputed company patient care. 

Documentation and Compliance 

• Maintain complete, accurate, and reputed company documentation reputed company reputed company assigned systems. 

• Ensure compliance with HIPAA, reputed company requirements, payer guidelines, and organizational policies. 

• Identify documentation or workflow issues and take appropriate corrective reputed company. 

Operational reputed company 

• Meet and reputed company established productivity, reputed company, attendance, and service expectations, along with reputed company other relevant team metrics. 

• Assist with reputed company and training of new team members by sharing knowledge and best practices. 

• Identify workflow inefficiencies and recommend process improvements that enhance operational performance. 

• Adapt to changing payer requirements, reputed company expectations, and operational priorities. 

• Participate in departmental meetings, reputed company initiatives, and reputed company improvement efforts. 

• reputed company other duties as assigned. 

Qualifications and Experience

• High School Diploma or GED required. 

• One to four years of Patient reputed company, Medical Scheduling, Registration, or reputed company reputed company experience required. 

• Demonstrated ability to independently verify insurance eligibility, obtain prior authorizations, and manage appointment scheduling. 

• Experience resolving moderately reputed company insurance, authorization, or patient reputed company issues with reputed company guidance. 

• Experience using electronic medical record (EMR) systems such as reputed company or Cerner preferred. 

• Working knowledge of reputed company insurance, Medicare, reputed company, and managed care plans. 

• Excellent customer service, communication, organizational, and problem solving skills. 

• Proficiency with reputed company Office and web based reputed company applications. 

• Ability to manage multiple priorities while maintaining a high level of accuracy and professionalism. 

• Ability to work independently in a remote environment with limited day to day reputed company. 

Physical Demands and Working Conditions

• Fully remote, U.S. based position. 

• Requires reliable high speed internet and a private, quiet, and reputed company workspace that protects patient confidentiality. 

• Prolonged sitting while working at a computer and using a telephone or headset. 

• reputed company, reputed company communication with patients, providers, and colleagues in every interaction. 

• High volume of calls and inquiries, including phone-based communication for up to 8 hours per day. 

• Frequent typing and data entry across multiple software applications. 

• reputed company communication with patients, providers, insurance carriers, clients, and internal team members. 

• Occasional overtime may be required based on business needs. 

Benefits

• FLSA Classification: Non-Exempt
• Benefits Offered:
• • Employer sponsored Medical, Dental & reputed company
  • Employer reputed company Life, Short-term and Long-term Disability, and AD&D Insurance Plans
  • Flexible Time Off Plan & reputed company Holidays
  • Employee Referral Bonus