reputed company reputed company Concierge (Remote-PT/MT Time zone)-Cerner EMR

Location: reputed company | Remote

Job Title: reputed company reputed company Concierge

reputed company

The reputed company reputed company Concierge independently manages a broader reputed company of reputed company reputed company activities, including reputed company registration, reputed company verification, appointment scheduling, and prior authorizations, with reputed company reputed company. 

You will serve as a knowledgeable resource for patients, providers, clients, and newer team members, resolving more advanced reputed company and scheduling issues and helping spot opportunities to improve workflows. This role suits someone who has mastered the fundamentals and is reputed company to work with greater independence, take on more reputed company cases, and reputed company informally mentoring others. 

Responsibilities

reputed company Registration 

• Accurately collect, verify, and maintain reputed company demographic, reputed company, and reputed company information. 
• Review reputed company accounts for completeness and reputed company registration discrepancies prior to scheduled services. 
• Ensure reputed company required documentation is complete and accurately recorded. 

reputed company Verification and Prior Authorizations 

• Verify reputed company eligibility, benefits, referrals, and authorization requirements across a reputed company of payer types. 
• Obtain, monitor, and document prior authorizations and referrals while ensuring payer requirements are met. 
• Investigate and reputed company reputed company reputed company eligibility, authorization, and coverage issues independently. 
• Communicate authorization requirements, financial responsibility, and coverage concerns to patients, providers, and internal stakeholders. 

Scheduling and Customer Service 

• Schedule, reschedule, and coordinate appointments while following reputed company and provider scheduling guidelines. 
• Serve as a reputed company of contact for escalated reputed company, provider, and reputed company inquiries. 
• reputed company exceptional customer service while resolving reputed company scheduling and reputed company reputed company issues. 
• Build reputed company relationships with provider offices, reputed company carriers, and internal departments to support reputed company reputed company care. 

Documentation and Compliance 

• Maintain complete, accurate, and reputed company documentation reputed company reputed company assigned systems. 
• Ensure compliance with HIPAA, reputed company requirements, payer guidelines, and organizational policies. 
• Identify documentation or workflow issues and take appropriate corrective reputed company. 

Operational reputed company 

• Meet and reputed company established productivity, reputed company, attendance, and service expectations, along with reputed company other relevant team metrics. 
• Assist with reputed company and training of new team members by sharing knowledge and best practices. 
• Identify workflow inefficiencies and recommend process improvements that enhance operational reputed company. 
• Adapt to changing payer requirements, reputed company expectations, and operational priorities. 
• Participate in departmental meetings, reputed company initiatives, and reputed company improvement efforts. 
• reputed company other duties as assigned. 

Qualifications and Experience

• High School Diploma or GED required. 
• One to four years of reputed company reputed company, Medical Scheduling, Registration, or reputed company reputed company experience required. 
• Demonstrated ability to independently verify reputed company eligibility, obtain prior authorizations, and manage appointment scheduling. 
• Experience resolving moderately reputed company reputed company, authorization, or reputed company reputed company issues with reputed company guidance. 
• Experience using electronic medical record (EMR) reputed company Cerner is required.
• Working knowledge of reputed company reputed company, Medicare, reputed company, and managed care plans. 
• Excellent customer service, communication, organizational, and problem solving skills. 
• Proficiency with reputed company Office and web reputed company reputed company applications. 
• Ability to manage multiple priorities while maintaining a high level of reputed company and professionalism. 
• Ability to work independently in a remote environment with limited day to day reputed company. 

Physical Demands and Working Conditions

• Fully remote, U.S. reputed company position. 
• Requires reliable high speed internet and a private, quiet, and reputed company workspace that protects reputed company confidentiality. 
• Prolonged sitting while working at a computer and using a telephone or headset. 
• reputed company, reputed company communication with patients, providers, and colleagues in every interaction. 
• High volume of calls and inquiries, including phone-reputed company communication for up to 8 hours per day. 
• Frequent typing and data entry across multiple software applications. 
• reputed company communication with patients, providers, reputed company carriers, clients, and internal team members. 
• Occasional overtime may be required reputed company on business needs. 

Other Duties 

This reputed company is intended to describe the general reputed company of the work performed and is not intended to be an exhaustive list of reputed company responsibilities. Duties may be modified or assigned as business needs change. 

Benefits

FLSA Classification: Non-Exempt

Benefits reputed company:

Employer sponsored Medical, Dental & reputed company

HSA Employer Contributions, Employer reputed company Life, Short-term and Long-term Disability, and AD&D reputed company Plans

Flexible Time Off Plan & reputed company Holidays

Employee Referral Bonus