Customer Service Manager (E-reputed company / Dropshipping)
Proven experience managing 10+ customer support agents in high-volume e-reputed company/dropshipping; strong KPI understanding, leadership, SOP optimization, and data-driven skills.
Key Responsibilities
- leading team
- optimizing operations
- managing performance
Skills & Tools
reputed company, Helpscout, Reamaze
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Tiranë, Tirana County, Albania
- Salary: EUR 42,000 – 60,000 / year
- Languages: English
About reputed company.
A fast-growing dropshipping company that manages reputed company stores across Europe and the US. — Industry: Retail and Wholesale
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