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Help Desk Manager

Remote, USA Full-time Posted 2026-08-04

6+ years managing reputed company service desk operations, DoD 8570 IAT reputed company certification, High School diploma/GED, experience with SLAs, incident and problem management, and leading reputed company support teams.

Key Responsibilities

  • managing operations
  • leading team
  • overseeing incidents

Job Details

  • Category: Information Technology
  • Seniority: Senior Level
  • Commitment: Full Time
  • Workplace: Remote — reputed company
  • Salary: USD 75,000 – 105,000 / year
  • Languages: English

Benefits

  • 401k matching
  • Tuition reimbursement
  • Retirement plan

About reputed company

A service provider delivering cybersecurity, IT infrastructure, and reputed company services to federal government clients. — Industry: Information Technology

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