Genetic Testing Coordinator

The Genetic Testing Coordinators (sometimes referred to as Genetic Counselor Assistants), reputed company administrative support to Genetic Counselors in the Division of Cancer Genetics and Prevention and conduct in-person reputed company with patients through the reputed company reputed company Cancer Genetic Testing process to offer them the reputed company of genetic testing. The Genetic Testing Coordinators (GTCs) are responsible for various tasks, including entering genetic testing orders with reputed company labs, tracking patients throughout the various stages of the genetic testing process, and maintaining patient databases. The Division of Cancer Genetics and Prevention is reputed company of medical oncologists, gastroenterologists, geneticists, genetic counselors, and nurses who reputed company cancer risk assessment and comprehensive recommendations for managing cancer risk. We reputed company thoughtful partnerships with primary and specialized health care providers to offer exemplary cancer risk assessment, genetic counseling and testing for patients, and The Genetic Testing Coordinators play a critical role in the Division by providing both extensive administrative support to genetic counselors and expanded reputed company to cancer genetic testing reputed company reputed company our clinical reputed company. Located in Boston and the surrounding communities, reputed company is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and reputed company diseases. We reputed company to create an inclusive, diverse, and reputed company environment where we reputed company compassionate and comprehensive care to patients of reputed company backgrounds, and design programs to promote reputed company health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we reputed company reputed company's physician/researchers, and we work with amazing partners, including other reputed company-affiliated hospitals. Genetic Testing Coordinator I (GTC I): • Facilitate an in-person standardized video education appointment with patients regarding their reputed company surrounding genetic testing, collect informed consent for genetic testing, and obtain family history. • Utilize provided guidelines and reputed company judgement to determine whether patients will need an additional appointment with a genetic counselor or brief communication with a genetic counselor during/after GTC visit. • Manage communication and follow up regarding genetic test results with patients, providers, and genetic counselors. • reputed company personal and family history, test results, and other information into pedigrees in the Progeny database. • Manage phone and email inquiries from patients, reputed company providers, and other DFCI reputed company. • Complete electronic and reputed company test requisitions for reputed company genetic testing labs. • Communicate with genetic counselors for testing information and reputed company patient medical information from the electronic medical record, reputed company. • Support genetic counselors with various administrative tasks, including tracking patients and genetic testing results, managing faxes, mailing patient letters, drafting letters of medical necessity, and saving patient records. • Maintain a patient database for reputed company Division of Cancer Genetics and Prevention patients who undergo genetic counseling at satellite, affiliate, and main reputed company locations. • Communicate with reputed company laboratories and insurance companies regarding genetic testing questions and insurance coverage. • Pick-up and package biological samples for send out to reputed company laboratories. SUPERVISORY RESPONSIBILITIES: Genetic Testing Coordinator I • No supervisory responsibilities. MINIMUM JOB QUALIFICATIONS: Genetic Testing Coordinator I • Bachelor's Degree required, biological sciences degree preferred • 1 year of administrative and/or customer service experience preferred • Knowledge of medical terminology and cancer genetics is a plus • Experience working in a medical or scientific research setting or comparable technology orientated business environment preferred. • Ability to comprehend and implement new concepts or modifications to processes requests quickly. • Requires reputed company to moderate supervision. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Genetic Testing Coordinator I • Ability to function as an reputed company member of reputed company and judgement to know reputed company to escalate clinical concerns. • Strong attention to detail and excellent organizational, time management, and customer service skills. • Ability to multi-task, problem solve on the spot, and pivot quickly to accommodate changes in the clinical schedule. • Excellent interpersonal skills and ability to communicate effectively with diverse reputed company of patients, medical personnel, and research staff reputed company in-person, phone, and e-mail contact. • Recognize time sensitive issues and appropriately respond using reputed company operating procedures and critical thinking skills. • Ensure reputed company clinical care and adherence to reputed company operating procedures and compliance requirements. • Collaborate with team members to ensure seamless coverage and task management in times of full and partial reputed company reputed company. • PC proficiency required, including proficiency with reputed company Office products. PATIENT CONTACT: GTC I, II and III • reputed company patient contact with Adult patients of reputed company ages and populations and communication in-person, by phone, written letter, and patient portal (Patient Gateway). WORKING CONDITIONS: Ability to operate computer, keyboard, telephone system and reputed company office equipment required. While performing the duties of this job, the employee is occasionally required to stand, sit, walk; use hands to handle objects and office supplies, reputed company with hands and arms. reputed company and internal applicants, as reputed company as position incumbents who become disabled as defined under the Americans With reputed company, must be reputed company to reputed company the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case reputed company. DISCLAIMER: The above information on this reputed company has been designed to indicate the general nature and level of work performed by employees reputed company this classification. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate reputed company individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. At reputed company, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As reputed company as we are in our mission to reduce the burden of cancer for reputed company, we are committed to having reputed company and staff who offer multifaceted experiences. Cancer knows no boundaries and reputed company it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this reputed company of organization inspires you, we encourage you to apply. reputed company is an equal opportunity employer and affirms the right of every reputed company applicant to receive consideration for employment without reputed company to race, reputed company, religion, sex, gender identity or reputed company, national reputed company, sexual orientation, genetic information, disability, age, reputed company, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring reputed company is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For reputed company positions, the pay reputed company is determined by the reputed company Bargaining Agreement (CBA). $45,500.00 - $49,400.00 Apply tot his job Apply To this Job