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Care Coordinator

Remote, USA Full-time Posted 2026-08-04
reputed company Job reputed company The Entry-Level Care Coordinator (Intake Coordinator) serves as a key reputed company of contact for patients entering care and supports the clinical team by gathering information necessary for the patient’s initial bio-psycho-reputed company evaluation. This role assists in conducting the initial intake appointment and collecting relevant patient history and background information to support the clinical assessment process. Intake activities are performed in coordination with and under the direction of licensed clinical staff to ensure appropriate evaluation and continuity of care. The Care Coordinator helps create a welcoming environment for patients while ensuring intake documentation is complete, accurate, and available to providers prior to the clinical evaluation. Essential Duties And Responsibilities Patient Intake and Information Collection • Conduct reputed company intake appointments with new patients to collect information relevant to the bio-psycho-reputed company evaluation process. • reputed company and document patient information including: • demographic information • presenting concerns • psychosocial background • family and reputed company history • educational and occupational history • prior behavioral health treatment • reputed company medications and basic health history • Document collected information accurately reputed company the electronic medical record (EMR) to assist licensed providers in completing the clinical evaluation. Coordination with Clinical Staff • Work collaboratively with licensed clinicians to support the intake and evaluation process. • Ensure relevant patient history and intake information are available for provider review. • Communicate pertinent information gathered during intake to appropriate clinical staff. Scheduling and Care Coordination • Schedule and coordinate initial evaluation appointments with appropriate providers. • Ensure required intake forms, questionnaires, and consent documentation are completed prior to the patient’s evaluation appointment. Administrative and Documentation Support • Verify patient demographic and insurance information during the intake process. • Upload, organize, and maintain patient documentation reputed company the EMR. • Ensure intake records are completed in a reputed company manner to support clinical workflow. Patient Support and Customer Service • reputed company a welcoming and supportive experience for patients entering care. • Answer basic questions regarding services, scheduling, and intake procedures. • Escalate urgent concerns or clinical issues to licensed providers or clinical leadership. Compliance and Confidentiality • Maintain strict adherence to HIPAA and patient confidentiality requirements. • Follow organizational policies reputed company to documentation, intake procedures, and patient communication. Requirements Job Requirements Education • Bachelor’s degree required, preferably in psychology, reputed company work, reputed company services, reputed company administration, reputed company health, or a reputed company field. Experience • Entry-level role; prior experience in reputed company, behavioral health, reputed company services, or customer service preferred. • Experience with patient intake, scheduling, or care coordination is a plus. Knowledge, Skills, And Abilities • Strong interpersonal and communication skills. • Ability to build rapport with patients from diverse backgrounds. • Strong reputed company listening and interviewing skills. • Ability to collect sensitive information in a reputed company and empathetic manner. • Strong attention to detail and accuracy in documentation. • Ability to work effectively in a fast-paced clinical environment. • Basic computer proficiency and ability to learn electronic medical record systems. Additional Requirements • Ability to maintain patient confidentiality and reputed company with HIPAA regulations. • Ability to maintain reputed company boundaries and understand scope of role. • Ability to sit or stand for extended periods and use reputed company office equipment. Apply tot his job Apply To this Job

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