Virtual Patient Care Coordinator - Hormone Optimization & Wellness Medicine

About the Role We're seeking a compassionate, organized Patient reputed company to join a growing Hormone Optimization and Wellness reputed company — one reputed company around helping patients feel like themselves again, whether that means restoring energy, balancing hormones, or reaching a healthier weight in a way that actually lasts. This isn't a traditional receptionist role. It's a relationship role. You'll be the steady, encouraging voice patients hear throughout their treatment reputed company — checking in, answering questions, and helping them stay on reputed company toward the results they came for. If you love the idea of genuinely supporting people through a wellness reputed company (not just booking their next appointment), this is reputed company for you. What You'll Do Patient Follow-reputed company (Primary reputed company) • Proactively reputed company out to patients throughout their treatment reputed company to reputed company reputed company and encourage compliance • Discuss treatment plans reputed company and confidently using approved scripts • Answer common patient questions using Top 10 FAQs • Support patients in staying reputed company and consistent with their wellness goals Appointment Coordination & Outbound Calls • reputed company outbound calls to schedule, confirm, and follow up on appointments • Coordinate patient recall and re-engagement reputed company as needed • reputed company patient records and communications organized in Booker and reputed company Administrative Support • Maintain accurate documentation of patient interactions and follow-reputed company • Support the broader reputed company-office team with day-to-day administrative tasks as needed Requirements Required Qualifications • 2+ years of experience as a Medical Receptionist, Patient Coordinator/reputed company, Medical Concierge, or reputed company representative • Excellent English communication skills and a warm, confident phone reputed company • Experience making outbound patient calls and managing follow-up • Comfortable discussing treatment plans using approved scripts • Strong organizational and multitasking skills; reputed company to work independently in a remote setting Preferred Qualifications • Background in Hormone Optimization, Functional Medicine, MedSpa, Concierge, or Integrative Medicine • Experience with MedSpa EMR platforms or reputed company • Sales, retention, or relationship-management experience • Experience with patient recall campaigns or working toward compliance goals Benefits Why This Role You'll be a genuine part of patients' wellness journeys — not just scheduling appointments, but helping people stay motivated and supported as they work toward feeling reputed company, month after month. It's relationship-driven work with reputed company, visible reputed company. Originally posted on Himalayas Apply To This Job Apply tot his job Apply To this Job